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JW Marriott Washington, DC

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Traveller (1149)
Room & Suite (711)
Dining (68)

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About

#112 of 148 hotels in Washington DC
Location
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Service
Value
GreenLeaders Silver level
JW Marriott Washington, DC features convenient access to the best attractions, shopping and dining in the nation's capital. Our hotel in downtown Washington, D.C. set on Pennsylvania Avenue offers a premier location near the metro, giving guests easy access to the National Mall, Smithsonian Institution, CityCenterDC, Spy Museum and the National Portrait Gallery. Located within blocks of the Verizon Center and Walter E. Washington Convention Center, our hotel offers stylish surroundings for guests attending conferences, sporting events or concerts. JW Marriott Washington, DC offers an engaging environment and Starbucks Cafe that make us a great choice for business and leisure travelers. Meeting planners can explore the possibilities with over 14,000 sq. Ft. Of event space and 15 breakout rooms, perfect for hosting a variety of gatherings and events. With access to the region's major airports, Union Station and the Convention Center, our hotel is a top choice for travelers to D.C.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.0
4.0 of 5 bubbles3,777 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The JW Marriott Washington, DC garners praise for its prime location, with guests appreciating the easy access to nearby attractions. While the rooms are generally considered clean and well-maintained, opinions are split; some travelers find them modern and well-equipped, others feel they're dated and lack charm. Although the amenities are satisfactory, areas like room service could be enhanced. Feedback on service is mixed—some commend the housekeeping, but others are disappointed with front desk efficiency. Guests question the value, pointing to unexpected fees and service issues.
Location
Convenient
Atmosphere
Uninspiring
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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3,777Reviews57Q+A100Room tips
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hamson wrote a review Feb 2024
Philadelphia, PA103 contributions41 helpful votes
We stayed for 3 nights for a Volleyball Tournament and we loved our stay. We had an incredible view and everything from the efficient elevators to the quiet room was perfect. The staff was attentive and friendly, always saying hello and smiling. The gym was well equipped and the restaurants were never too crowded, with great food. The walk to the Convention Center was about 15 minutes, too, but it was very easy to get a cab outside the hotel if you don't want to walk.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: 10th floor with monument view was quiet and comfortable!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bodhi_sam wrote a review Feb 2024
Orlando, Florida275 contributions100 helpful votes
Beautiful hotel. Centrally located with great amenities and staff. Everyone was incredibly friendly and helpful. Rooms were spotless and modern. I didn’t realize there is a standard $30 food credit until checkout when they asked me why I hadn’t used mine. Would be great if they told people at checkin. Other than that everything was fabulous.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 4 weeks ago
Dear bodhi_sam, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. Our superior location in the heart of the city's downtown neighborhood, close to the White House and the National Mall, the JW Marriott Washington, DC, offers our guests a chic retreat to explore our nation's capital. It is so wonderful to know you loved our thoughtful amenities, excellent associates, and gracefully appointed accommodations. Furthermore, we have taken note of your additional comments and will share them appropriately to improve our guest experience. It was a pleasure being part of your journey, and we hope you will make us your home away from home whenever your travels bring you to the area. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ilene wrote a review Feb 2024
massachusetts762 contributions50 helpful votes
Location, location, location. Easy walk to all of the sites. Great updated King Bed room on a high floor with a peek a boo view of the monument and a single pullout sofa for our daughter. We could occasionally hear the adjoining room, but not bad. We liked it a lot! But .. the waiting … and waiting … to check in, to check our luggage, to get our luggage, to ask a question on the phone, to ask a question in person. A long line and a long wait for everything. More staff, please. Otherwise, great.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amy B wrote a review Jan 2024
United States68 contributions37 helpful votes
If you’re looking for the JW Marriott experience, this isn’t it. Rooms are ok but service is subpar. I’m a titanium member and my room is on the 3rd floor overlooking the street. I should’ve asked for a higher floor but was so tired at checkin that I forgot. Club lounge is a closet. Espresso machine doesn’t work. Head to the marketplace downstairs and pay $7 for bad coffee. Ordered room service from the room phone and there were crumbs in the cradle of the phone. Looked like it hadn’t been cleaned in years.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Avoid this hotel. Makes no difference if you’re titanium.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded Jan 25, 2024
Dear amybO7655SQ, Thank you for being a valued Marriott Bonvoy Titanium Elite member. We sincerely apologize for the service and maintenance issues you encountered during your stay. We want our guests to leave richer than when they arrived, and we regret this was not your experience. We are grateful for the feedback that helps us shape quality, tailored experiences, and we have addressed your comments to improve our services going forward. We hope you will choose us again so we can show you our devotion to craft and detail. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Billy Joe C wrote a review Jan 2024
1 contribution
We appreciate a lot off goos service that kitchen have service to us everytime we came by and the food make us much good as everytime we come here and thank to ronaldo for the best hospitality he share with us and hoping for the future that we always experienced this
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded Jan 20, 2024
Dear billyjoec2024, Thank you for your recent visit to JW Marriott Washington, DC, and your warm compliments. We thoughtfully craft each experience with our service and inspiring surroundings, and it is always wonderful to hear how much our guests enjoy our efforts. We will share your kind words with Ronaldo. We are particularly glad you liked our delicious dining options. We appreciate your loyalty to us and look forward to having the opportunity to welcome you back soon. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer wrote a review Jan 2024
14 contributions9 helpful votes
This is not a 4-star hotel. My husband and I have stayed at numerous, beautiful 4 and 5-star Marriott properties over the last year, and this does not live up to the expectation that comes with the JW name. The rooms are tired, run down, with almost no amenity kits, no snack/mini bar. Our room safe was broken/inoperable. Hair on the toilet seat, stains on the sliding door to the bathroom, a leaky iron, cracks in the ceiling, and towels like sandpaper. The elevators took forever. No decent dining options on site. Room service was delivered in a bag in plastic containers, with flimsy plastic ware you’d find at a fast food restaurant. View was a depressing empty, run down “courtyard” concrete fountain reminiscent of what you’d find in Soviet Russia. Walls were so thin we could hear every word of the phone conversation in the room next door (I guess that could have been worse). Upside: good location, friendly staff, smooth checkin. But this is NOT a luxury property.
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Date of stay: January 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded Jan 9, 2024
Dear BooksWineTravel, Thank you for choosing our hotel and taking the time to review your stay. We regret not meeting your expectations with the condition of our accommodations and are sorry for the oversights you mentioned. We have shared your feedback with the appropriate individuals, and we are so very grateful for your patience. We are also sad to know about your disappointment regarding the view from your room and with the in-room dining service. We appreciate these observations and will determine how we can better serve our guests going forward. On a positive note, we are glad you liked our courteous associates and ideal location. We hope you will reconsider and stay with us again as we would like you to have the exceptional experience you deserve. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa B wrote a review Dec 2023
Saint Louis, Missouri199 contributions24 helpful votes
Location: We arrived via metro and walked a short distance to the hotel. Aside from the constant smell of marijuana, the walk wasn’t bad. It’s a short walk to the White House and we went one night to see the Christmas trees. Room: We are PE members and excited to receive an upgraded room with a view of the Washington monument and Pennsylvania Ave. Even on the 5th floor though, we could hear lots street noise during daytime, rush hour and late night hours. It wasn’t bad enough to keep us awake but I would recommend a high floor of you want to hear less noise. The room is beautiful and clean. Soft beds, good lighting, plenty of outlets, large TV, mini fridge and robe. The bath amenities are very nice. I missed having a sofa or small couch as we only had a lounge chair (with ottoman) and desk chair. The room was quite large and a small couch could fit. I also missed a microwave, but discovered later that staff could reheat food in the executive lounge. Housekeeping: Our attendant was wonderful. She was thorough, quick and very friendly. She came daily to refresh the room and replace towels. It was immaculately clean every day and we enjoyed the Biscoff cookies she’d leave us! Executive Lounge: 14th floor. Excellent, excellent staff service. I enjoyed it daily for breakfast, throughout the day and in the evening. It was always very clean and so friendly. Breakfast was very good: scrambled eggs, bacon or sausage (depending on the day), fresh fruit, oatmeal and toppings, bagels, bread, pastries and whole fruit. Cold cuts, smoked salmon and toppings. There is an espresso machine also! There is also drip coffee, hot water, mini waters, ginger ale, Pepsi and Diet Pepsi. Some afternoons there were chocolate chip cookies. Evening service was excellent: 1) chili and corn muffins, 2) drunken noodles, 3) chicken biryani. I do agree with other reviews that I’ve never seen charges for alcoholic beverages. A single bottle of beer is $7.50. I also think it would be nice if there was a place to fill personal water bottles. A few times I saw people looking for a filling station and there isn’t one around. Since the lounge closes at 10am on Friday, I wasn’t able to return my dishes (I thought I’d save my room attendant a trip)…it would have been nice if it stayed open so that I could also get some mid day coffee/soda. And I really wish they carried Coke products :)
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: High floor, less traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LMK101 wrote a review Dec 2023
Virginia Beach, Virginia436 contributions84 helpful votes
There is a grand entrance when you walk in and you see how vast it is and open in the center. There are plenty of staff to help if you need it. There are plenty of places to sit and sip your drink or coffee, read, etc. on several floors. The rooms feel open and airy. The bed is quite comfortable. Our view was spectacular with the Washington Monument right outside our window along with a beautiful sunset. There is an electric shade to raise and lower so the sun doesn't get the room hot if you don't want it to shine right in. The restaurant has a full breakfast buffet with an omelet station. Though, there is a menu to order from if you wish. We tried the buffet and also ordered brisket tacos off of the menu. The brisket tacos did not have very much meat so you couldn't really taste the meat. And when you did, not very much flavor. That part was disappointing. The buffet and omelet were very good though! Your stay will include a daily destination fee which is still somewhat of a mystery as to what it is for, since they will offer some attractions for free to take advantage of the destination fee that you are paying regardless of whether you do or not. You also get a discount in the restaurant, though you have to make sure they include that when you check out. The elevators were interesting as you push one button on a panel to go up and then it flashes the elevator (A to F) that will take you up, so you have to watch which one opens (they could be behind you!). The evening restaurant/bar has some tasty appetizers as well. If you do drive to the hotel, there is a valet to park your car elsewhere, so hence, a daily parking fee. All in all a great stately hotel with which is perfectly located to museums, etc. but you have to pay attention to the details on your bill! We, of course, will stay here again.
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Date of stay: November 2023
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Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded Dec 4, 2023
Dear Valued Guest, Thank you for choosing to stay with us at JW Marriott Washington, DC and for sharing your positive review. We are thrilled to have exceeded your expectations. We take pride in continually crafting enriching experiences for our guests through inspired service and a commitment to quality. We are delighted that our award-winning service, intuitively designed accommodations with elegant furnishings, and unbeatable location have created a chic retreat for you to explore the nation's capital. We also appreciate hearing about your dining experience, and your feedback is invaluable to us, highlighting not only what you liked but also areas that could enhance your visit. It was a pleasure being part of your journey, and we are excited that you have already decided to stay with us on your next visit to Washington, D.C. We look forward to welcoming you again soon. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennie T wrote a review Nov 2023
Jersey City, New Jersey37 contributions45 helpful votes
+1
I paid for a 2-night stay that costed $519.46. Upon arrival, I got checked in and given the option to create a membership with their hotel to receive points every time I visit one of their establishments. Although I don't see myself making great use of this perk, it's nice that they offer this for those who are avid travelers. In addition, when you are checking into the hotel, you are given a paper that recommends you to events nearby the area, including the Spy Museum and the Monuments by Moonlight Tour. I ended up going to the latter, and it's a worthy trip if you want a brief excursion around D.C. Every employee was exceptionally gracious and patient whenever I needed further explanation on certain things. They're present 24/7 as well, so when I had to leave at 5 in the morning, there was a lady who was happy to check out my room. This also refers to the valet, who are also available day & night, and give you a card with their number that you must use in order to retrieve your vehicle again. When I left in the early morning, it only took about 10 minutes for my car to come out. If you choose this hotel, you'll be greeted by good hygiene. I can't recall anything that wasn't clean. Its location is fantastic, with it being walking distance from some of the most iconic locations in D.C, from the National African American Museum to the White House. It's suitable for anybody, solo travelers, couples, families, etc. They have amenities such as a breakfast/lunch restaurant on the bottom floor, a bar, gym, and conference rooms. Their hotel is the first one I've been to that has a unique way of using elevators. You'd have to choose the floor number you want to go to first, then an elevator will open that sends you to that exact floor. So, no other people should be crowding over an elevator and pressing multiple buttons, with you having to wait patiently till you get to your stop. Every time I used one at Marriott, I never had to be waiting on anybody else. The guest room I stayed in had a king-sized bed that was honestly a little rough to sleep on. I'm more used to my softer bed back home, and this one was just a tad too hard that I struggled to get quality sleep. Plus, none of the outlets on my side of the bed were working at all, and I switched between different plugs too. I had to resort to charging my things on my family member's side of the bed, which was inconvenient. I never saw a safe compartment either, which can make some visitors feel concerned about leaving their things unattended without one. Normally, that's where I'd keep my laptop, but without it, I left it underneath the extra pillows in the closet. Thankfully, it wasn't stolen. This is a nitpick, but I really didn't like the door to the bathroom because it made me feel like anyone could still hear my business from the outside. It was also difficult to close at times. While I did have some qualms, that doesn't take away from it being an excellent place to stay. Some of my concerns could be more personal, and the true problems can be fixed with some extra attention that I trust the employees will attend to. I was rushing to find the best hotel to stay at in D.C, and I found it. That's all I needed, a place to stay and rest my head- and JW Marriott delivered on that.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Edward H wrote a review Nov 2023
Lawrence, New York207 contributions144 helpful votes
I used an upgrade certificate to get a large corner room. The room was very clean and pleasant, and came with very nice linen on the beds. As a titanium elite, I was given a 4PM checkout. Hotel was very close to all the sights, and was centrally located.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded Nov 30, 2023
Dear tedoworld, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for choosing to stay at JW Marriott Washington, DC. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us, especially our luxurious accommodations and superior location. We appreciate the review and look forward to having you as our guest again. Sincerely, JW Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$439 - C$829 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott washington dc hotel washington dc, marriott washington dc, washington dc marriott
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest
NUMBER OF ROOMS
777
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about JW Marriott Washington, DC
Which popular attractions are close to JW Marriott Washington, DC?
Nearby attractions include Nightly Spirits (0.08 km), National Museum of Women in the Arts (0.5 km), and Old Post Office Pavilion (0.5 km).
What are some of the property amenities at JW Marriott Washington, DC?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at JW Marriott Washington, DC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Washington, DC?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Washington, DC?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to JW Marriott Washington, DC?
Conveniently located restaurants include Old Ebbitt Grill, Joe's Seafood Prime Steak & Stone Crab, and Ristorante TOSCA.
Are there opportunities to exercise at JW Marriott Washington, DC?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does JW Marriott Washington, DC offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Washington, DC?
Many travellers enjoy visiting Arlington National Cemetery (3.7 km), Hillwood Estate, Museum & Gardens (5.5 km), and Ford's Theatre (0.5 km).
Is JW Marriott Washington, DC accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.