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Quality Inn Arkadelphia

2.0 of 5
150 Valley Street, I-30 & Highway 7, Arkadelphia, AR 71923 (Formerly "Holiday Inn Express")
Hotel amenities
Quality Inn Arkadelphia
Ranked #5 of 12 hotels in Arkadelphia
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18 reviews from our community

    Trip type
Traveller rating
    3
    7
    1
    5
    2
Date Rating
Longview, Texas
1 review
4 of 5 stars Reviewed 13 May 2013

We had lots of special requests and Leena took care or all of them! She went way beyond our expectations even when we changed or room location at the last minute. We have stayed at this hotel for the last 9 years countless times. We would encourage anyone to stay here. The price is unbelievably reasonable and you get more... More

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lena g, Manager at Quality Inn Arkadelphia, responded to this review
15 May 2013

Thank you, we accomodate many guests each evening and we strive to make their night's stay a satisfying one. Again let me think you for your kind words and we look dorward to your next visit. More

1 review
5 of 5 stars Reviewed 11 May 2013

This is the fourth time we have stayed here and Lena is actually handing out roses to Moms for Mother's Day! Excellent customer service! I would recommend this motel to anyone! The rooms are very clean and the front desk is very helpful. Sarah and Stacy are very helpful and courteous as well!

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lena g, Manager at Quality Inn Arkadelphia, responded to this review
15 May 2013

I am so happy you enjoyed the rose. Great Customer service is something we pride ourselves on. You were a delightful guest and the entire staff say's thankyou and we look forward to your next visit. Regards, Lena More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2013 via mobile

Interior under remodel in foyer... All painted just replacing carpet ... Wifi at front desk NOT IN 232 which made searching the web impossible !!! Called front desk... Was told they have Wifi.... The room was very clean HWY NOISE KEPT HUBBY AWAKE Overall....I would use again!!

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lena g, Manager at Quality Inn Arkadelphia, responded to this review
15 May 2013

We are sorry you experienced trouble with the wi-fi on your last visit. Please be assured that the issue s your have raised have been addressed and corrected. Guest satisfaction is important to us and we look forward to your next visit. Regards, Lena Glace General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 28 March 2013

Extremely comfortable bed !! I did not want to get up. But I am glade I did: the breakfast was a treat. I brought a group of 22 and everyone was in heaven . I strongly recommend this hotel. Very good restaurants at walking distance. The owner was there to welcome us. We really felt at home.

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lena g, General Manager at Quality Inn Arkadelphia, responded to this review
29 March 2013

The Quality Inn of Arkadelphia would like to let you know how delighted we were to receive your heart warming response to our hotel. It is truly rewarding when a guests reconizes our staff's efforts, and takes the time to say thanks. Again let me say thank-you for your kind words. We're committed to total guest satisfaction, and we look... More

Nacogdoches
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 February 2013

We arrived early in the day before the check in time. The owner was very accommodating and checked us right in. She even upgraded us to a king bed. Yes the rooms are a little run down but they are renovating the property. The rooms were clean and smelt good! Lena made us feel great! Breakfast was wonderful. We would... More

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lena g, Manager at Quality Inn Arkadelphia, responded to this review
13 March 2013

The Quality Inn would like to thank you for your very kind review of our hotel. Our entire staff is committed to providing a pleasant stay for our guests. We are pleased that you enjoyed our breakfast during your stay and we hope to see you again soon. Sincerely, Lena Glace Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 August 2012 via mobile

After reading previous reviews I was quite apprehensive about having to stay here, but after driving 16hr's. I was just relieved to get a room. Upon walking in, I was happy to see a very clean(though maybe a little small), king bed-inspected sheets, under matress, etc...immaculate! The bathroom & sink area were also very clean & NO ODORS. To find... More

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Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 15 July 2012 via mobile

We rented 9 rooms for a ball tournament. One room had crap on the headboards. One room's air conditioner didn't work. One room had blood stains on the bedspread and on the carpet. Two children in one room were bitten by bedbugs during the night. One family requested extra pillows and blankets from the front desk, but they were never... More

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Travellers are raving about these Arkadelphia hotels

dallas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 8 December 2011

My first question was do u have wifi there, usally one of my first 3 questions. they said yes. so i decided to save 20 bucks and go here instead of confort inn, BIG MISTAKE!!!! stay away from this hotel. not all rooms have frig and or microwave. its a 50 doallar room and well shold have been 34.00. room... More

Was this review helpful? Yes 4
Kansas City
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 November 2011

the room was clean and fridge was cold, the wifi did not work in our room, after looking all over the property I finally found 2 out of order ice machines, when we asked the next day they said you have to come to the front desk for ice. (would have been appropriate to be told this at check in).... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 9 September 2011 via mobile

Wifi was down for the whole hotel. Towel rack falling off the bathroom wall. Lights burned out.

Was this review helpful? Yes 1
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Additional Information about Quality Inn Arkadelphia

Also Known As:
Arkadelphia Quality Inn
Address: 150 Valley Street, I-30 & Highway 7, Arkadelphia, AR 71923 (Formerly "Holiday Inn Express")
Region: United States > Arkansas > Arkadelphia
Amenities:
Business Centre Fitness Centre Free Breakfast Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Arkadelphia
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn Arkadelphia
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