After reading some reviews I was a bit wary of my stay at the Jolly Roger. I found a very small, but clean room that seemed as if it had been updated recently. The exterior of the hotel is still in need of updating, but the rooms were fine. The beds were firm, the bathroom adequate. I like having the...
More
Dear Sophie104,
Thank you for commenting on our updated and clean accommodations. We are glad you decided to stay with us and personally experience all that we have to offer. It would be our pleasure to deliver another clean, comfortable and quiet stay on your next visit to the Anaheim area. We hope you will decide to stay with us...
More
If you are looking for just a room to sleep in and that is all, then this place will do. The photos completely misrepresent the rooms, they are not that nice. I was disapointed in there rooms and will not stay there again, but if you are on a tight budget and you know you are only going to sleep...
More
Dear Kristina P,
We are very sorry to hear of your disappointment. Please accept our apology for any inconvenience you experienced. All photos on our website are of our accommodations, amenities and common area. Again, we apologize for not exceeding your expectations. Thank you for taking the time to complete the review.
Best Regards,
Beckley Van Cleave, General Manager
More
We stayed here for two nights in January to spend a day at Disneyland. We enjoyed our stay and had no complaints. Beds were comfortable and bathroom was clean, shower worked well. Wifi was quick and reliable. Breakfast is not included; there is an i-hop, 7-11 and various small chain eateries all on the opposite corner.
Disneyland is across the...
More
Dear travellers_from_oz,
It's great to hear that you enjoyed a comfortable stay with us. Thank you for your compliments on our convenient location and affordable rates. We appreciate your feedback and look forward to the next opportunity to deliver another great experience!
Regards,
Beckley Van Cleave, General Manager
More
The website is VERY misleading! All I kept thinking is what an old trashy hotel! The hotel had thin walls; we could not sleep or even hear the tv because of the stomping upstairs and the neighbors' tvs. It is NOT close to Disneyland! It is over a mile walk to the park and after a long day it is...
More
Dear Jen V,
We're sorry to hear that we failed to meet your expectations during your recent stay. Please accept our apologies for any miscommunication you experienced. Also, please know that we are located directly across the street from Disneyland, less than one-third of a mile away; however, we understand how after a long day at the park any distance...
More
When we decided to take our children to Disneyland this past October we were not interested in spending a ton of money. I booked our package through Allegiant Air and we travelled the short distance from our home on Vancouver Island, B.C. to Bellingham, Washington where we caught our flight to Anaheim. The hotel we chose - the Jolly Roger...
More
Dear TCMama,
Thank you for writing your review on your recent stay with us at our Anaheim hotel. We appreciate you sharing all of the wonderful details about our property that make us a comfortable and convenient choice for travelers visiting the Anaheim area. We're glad you enjoyed our comfortable beds and clean accommodations. It will be our pleasure to...
More
The Hotel is in a great location, with great people working at the front desk. The rooms are nothing special... one chair, A LOT of empty space, a bathroom that looked clean... but felt dirty and the beds were ROCK HARD.
Here was my BIG problem with the Hotel.
I went to book the Hotel online well before my trip...
More
Dear BilleAxell,
We are very sorry for any miscommunication that you experienced. When booking one our of our Disneyland packages, you receive discounted room rates and the convenience of not having to wait in line at the park for your tickets. We do not charge our guests for their reserved Disneyland tickets at any time prior to their arrival. To...
More
The rooms and rate was not what I was told online when I booked my trip would not stay there again.
More
Dear ASERAE1,
Please accept our apologies for any miscommunication that occurred during your booking process. If you would like to discuss further, please contact me directly at the hotel or email me at beckleyv@portofino-inn.com. Thank you completing the review on our property.
Regards,
Beckley Van Cleave, General Manager
More
The hotel is located close to Disneyland and might seem to be a good choice if you are going there. There are also several eating and shopping options nearby.
The room was a disappointment being both smaller and more expensive than in the coupon book. The room was a twin room, but included just one chair. The in room internet...
More
Dear BGK190479,
Thank you for staying with us and giving us your feedback by completing the review on our property. We apologize for failing to exceed your expectations, and appreciate your patience and understanding regarding the inconvenience of not so quiet neighboring guests. We hope that all that you enjoyed with us, including our friendly and helpful customer service, will...
More
This is the first time we stayed at this hotel and first time for Disney Land. We chose it based on reviews, distance from the entry gate, and bunk beds. I must say first that the walk is about 15 minutes to the gate. We chose to walk because the bus stop was also a bit of a walk down...
More
Dear gamezfamily,
Thank you for the fantastic review on your recent experience with us! We appreciate you making us your choice in accommodations for your family's very first Disneyland visit. We are pleased that you and your family enjoyed staying in one of our Kids Suites. We always like hearing when our guests are so comfortable they stay an extra...
More
I was looking for a wallet-friendly hotel near the Anaheim Convention Center and came across the Jolly Roger. The prices were very low, so I was not sure what to expect. I was extremely pleased, as we got above-and-beyond service from both of the desk staff we encountered, a HUGE and very clean room, and a convenient walk to the...
More
Dear bethanyranes,
Thank you very much for recommending our Anaheim hotel! We are happy to hear of your comfort and enjoyment at our property. Thank you for the many compliments on our accommodations and amazing customer service. It is always our pleasure to assist you in any way we can throughout your entire stay. We appreciate your excellent review and...
More
1,525 Reviews
1,104 Reviews
711 Reviews
