Stopped in Albany on our way to the beach.It was late in the evening we were greeted by Ms.Penni she was very courteous and got us checked in very quickly. Room was clean I wasn't sure we were on a totally non smoking floor as I could smell smoke in the hallway and slightly in our room but overall it... More

Booked this hotel for a 1 night stay to attend graduation. Very Clean room and lobby. Super quiet in our room. Breakfast was plentiful and fresh. Staff were courteous. I spoke with the manager prior to this stay because of some negative comments. She was very willing to discuss the issues others complained about. Even after reading those reviews, I... More

I checked into this hotel paying in advance, big mistake. It is on a main intersection so lots of traffic noise. I am not a snob by any stretch of the imagination, but check in was sloppy and the whole reception area had an unpleasant odour in the air. On entering the room I could smell cigarette smoke and on... More

The hotel has beautiful colors, that invite cleanliness; however it's time for some deep cleaning. Our bathroom had slight mildew that can be cleaned if an attempt is made. Breakfast had a waffle maker, boiled eggs, cereal, yogurt & sausage biscuits.....no fruit. Coffee & a variety of juices. They have 2 suites with kitchenettes. The pool was used during this... More

This Hotel needs to be reported to the Health Department. I warn you this place will make you sick. The 2nd Floor made me gasp for air - I literally thought I was going to stop breathing. Between the air conditioning being turned off in the hallway and the stench from the cigarettes made me weak. My experience was a... More

Where can I start, smoke filled hallways on the 2nd floor, no laundry service on the weekend, breakfast is subpar. I spent 3 nights here with noisy neighbors, then I had to go somewhere else. In addition, I had to do laundry because my trip was extended another week, so I had to use their one washer/dryer. I used up... More

I enjoy staying at Best Western. The lodging is very consistent and very clean. The staff was very helpful with suggestions and directions to some good local restaurants. The hotel location was easy to locate and close to my business contacts.