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Embassy Suites Hotel Atlanta Alpharetta

3.5 of 5
5955 North Point Parkway, Alpharetta, GA 30022
Hotel amenities
Ranked #24 of 28 hotels in Alpharetta
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    8
    7
    10
    4
    4
Date Rating
Wendy B
Marietta, Georgia
1 review
4 of 5 stars Reviewed 16 February 2012 NEW

We have stayed at this hotel a few times for weekend get aways and have always had a good experience. Check in has gone smoothly and we have had no problems with our room or service. This hotel is located close to restaurants, movie theaters and mall so there are many activity choices. We are planning a return visit in... More

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fireman452
Tallahassee
Senior Contributor
31 reviews
78 helpful votes
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Everything here was great - but whatever you do - do not loose the green card they give you at check-in or Breakfast will be an ordeal - we do not drink so we did not participate in the evening boose and snacks - I am sure it was nice, but the cooks in the morning kept getting things confused... More

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RoadWarrior0219
Cumming, GA
Senior Contributor
24 reviews
12 helpful votes
3 of 5 stars Reviewed 9 January 2012

I would give it 3 1/2 stars. Hotel was clean & the girl who checked us in was wonderful! We were just doing an over-night "staycation" as a surprise for the kids, to alleviate post=holiday blues. The hotel has a big indoor pool & hot tub. It was an atrium like setting, so no terrible echo, like some indoor pools.... More

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Cheryl Skeen, General Manager at Embassy Suites Hotel Atlanta Alpharetta, responded to this review
20 January 2012

Thank you for your feedback! I will share your comments with my team. We are happy to hear you enjoyed your stay and hope you'll return soon. More

RafySoto
Brandon, Florida
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 29 November 2011
3
people found this review helpful

If it wasn't for Ken and Jonathan, this place would be completely worthless. Their rooms are aging quickly. I have been staying here on and off since 2008, I am mostly disappointed with Charmaine at the front desk. She lies through her teeth. I am a Diamond member with Hilton and I am embarrased to stay at this property. I... More

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Cheryl Skeen, Manager at Embassy Suites Hotel Atlanta Alpharetta, responded to this review
17 January 2012

I met with you the following morning and we reviewed your original reservation which was for a double bedded room. Upon check in, you decided you wanted a king room and we had no king rooms available. With no king rooms available at the time you booked or at the time of check in, it was impossible to meet your... More

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gmumandan
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1 review
5 of 5 stars Reviewed 27 September 2011

This was the first time staying at this hotel and I had a great experience. Yes, the hotel is getting older and needs some items addressed, but overall, the staff is courteous and the stay was enjoyable. The complimentary breakfast each morning was superb. The chefs that prepared the eggs and omelets were always nice to interact with in the... More

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truevans
Birmingham, Alabama
Reviewer
3 reviews
4 of 5 stars Reviewed 1 September 2011

My pre-teen daughter and I stayed here fo a night in order to attend a concert at the verizon amphitheater about 2 miles away and the hotel had a package that included transportation to events at that venue. Hotel was very nice--typical embassy suites-- but the whole concert package seemed to throw their shuttle driver because there was confusion about... More

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Cheryl Skeen, General Manager at Embassy Suites Hotel Atlanta Alpharetta, responded to this review
3 October 2011

Thank you so much for your feedback! There was some confusion that particular night regarding the shuttle but I'm pleased to know our team members made it right as soon as you let them know. We hope you'll allow us the opportunity to serve you again in the future! More

kpgmgo69
Marietta, Georgia
2 reviews
1 helpful vote
2 of 5 stars Reviewed 7 August 2011

We chose the Embassy Suites for a weekend business stay because it is a Hilton facility. I called the hotel direct to make reservations. During the conversation, I emphasized the need for a quiet location. At no time did the reservationist indicate that there was a soccer tournament and that there would be lots of kids in the facility. Since... More

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jj123_11
Raleigh, North Carolina
1 review
2 helpful votes
1 of 5 stars Reviewed 1 August 2011
2
people found this review helpful

Hotel desperately needs new management. Took a suite on July 29, 2011. Room was dirty (cookie crumbs on the floor in the living room tells me it wasn't vacuumed) filthy door jams in the bathroom shows that room hasn't been properly cleaned in months. 'Free Breakfast' was flavorless and practically inedible - can't prove it but I suspect that the... More

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Mercedes4
1 review
1 helpful vote
3 of 5 stars Reviewed 2 July 2011
1
person found this review helpful

I forgot to check to see, but assumed that there would be free Internet in all decent hotels. Not so. Even Super 8 gives their customers free Internet! If you've got business to do, or free time, don't expect to spend it on the Internet at this hotel unless you want to pay. It sucks. More

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Cheryl Skeen, General Manager at Embassy Suites Hotel Atlanta Alpharetta, responded to this review
12 July 2011

I sincerely appreciate your feedback and I apologize you were disappointed with our fee of $6.95 for internet access (per 24 hours). I do hope you had the opportunity to enjoy our complimentary cooked to order breakfast and evening cocktail reception. Of course, we will also continue to offer a complimentary business center with internet access for our guests as... More

runbikeswimjen
dullsville
1 review
2 helpful votes
2 of 5 stars Reviewed 7 May 2011
2
people found this review helpful

The walls are very thin, so if you are unfortunate enough to stay next to an arguing couple or a screaming baby, you will hear them as if they are in your own room. Also the atrium design of the hotel ensures that all rooms are exposed to any noise in the hallways. We had the choice of being next... More

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Cheryl Skeen, General Manager at Embassy Suites Hotel Atlanta Alpharetta, responded to this review
30 June 2011

Thanks so much for your feedback. On nights there have been concerts in the area, we have had an occasionial situation where concert goers have gotten too loud. I assure you that when that happens we make every effort to keep the disruptions to our guests to a minimum. Usually we are able to remedy this very quickly. Apparently, this... More

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Embassy Suites Hotel Atlanta Alpharetta Also Known As

  • Embassy Suites Alpharetta
  • Alpharetta Embassy Suites
Address: 5955 North Point Parkway, Alpharetta, GA 30022

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