The customer service was great at this hotel. We especially liked the market menu which enabled us to get food or drinks 24/7 at a reasonable price. The rooms were spacious and very clean. Our only complaint was that the a/c unit was pretty loud. Overall it was a great place to stay.

We were very pleased with our stay. Check in was easy and staff was friendly. The shuttle service was wonderful. Rooms were clean and comfortable. I would definitely recommend this hotel, especially if you're going to a concert at the Verizon Amp.

Thought this was great value. However, there were issues: 1) No plugins by bed for phone, laptop, etc 2) Heat/AC extremely loud. Had to turn off to sleep. 3) Pool was ice cold. Also, worms in bottom of pool. 4) Old style bathtub/ shower combo. Not much tread for slip/fall prevention.

I work as an executive assistant and booked one of my team members on a business trip last week with one night stay at the Hyatt. She had a very disappointing experience at the Hyatt and I informed the General manager via email with no response, hence my post. The Hyatt came recommended and is one of our company preferred... More

I travel quite a bit for work and come to this area weekly for 2-3 nights. I've stayed at this hotel before and found it to be serviceable. I made a reservation, 2 weeks in advance, on the Hyatt Place website and guaranteed the room with a credit card. When I arrived at around 8 pm, they said they had... More

The amenities are the best part. They include a small but clean fitness center, pool, and lounging area. The breakfast is good that included breakfast sandwiches, fruit and the continental standard. My only complaints and the reason I didn't rate above average was because the satellite tv was continuously in and out every 5 minutes and the toilet ran.

Traveling to Atlanta to meet our newest grandson, we booked a room at the Hyatt Place in Alpharetta for three nights after it showed up as a pet friendly hotel. We prepaid for the room to guarantee the lowest rate. Upon arrival we were informed that there would be a $150 Pet Fee, NON-REFUNDABLE, for our 5 lb chihuahua, in... More

Had a wonderful first experience with the Hyatt Place chain. A bit of a drive from the downtown Atlanta, but a great location for my needs. Spacious rooms, free parking, free breakfast, free WIFI, super comfortable beds.

Attended a conference in the area and was booked into this hotel. I found it very pleasant. The rooms were spacious and comfortable with more than enough room to move around. The location was excellent for my purposes and central to the local shopping scene. The staff were also very helpful and friendly. I may need to head back that... More