The beautiful lobby and restaurant of the hotel made us want to try a stay in the Royal Palace. Of course the location is excellent too, right in the middle of a pedestrian only shopping street, near the Central Park. Our experiences with the hotel are a bit mixed. To start with the positive: nice large parking lot and parking... More

I was very pleased with my experience at this lovely hotel. The lobby and restaurant are beautiful and remind me of the days of glamor and class in world travel. The rooms are comfortable and well appointed. The bathrooms are large and clean. I had plenty of hot water and good water pressure. I was very happy with the Salamander... More

I am sorry to hear all this complaints but I have to say that I stayed at this hotel and had a wonderful staying the staff were very nice and helpful and the driver that took me to the airport very courteous

We came here back in May and we had a horrible experience. We did not like the way the front desk treated us the last three days we had a bad experience because our keys wouldn't work. As we were going to have our breakfast which is extremely NASTY we came back to our room the card key was blocked... More

The security staff treats you like a criminal. There were problems with the water and I was unable to shower before going to the airport for my flight back to the states and they all but refused to make an appropriate adjustment to my bill for the inconvenience. They finally did adjust one night off the bill after calling the... More