I've stayed a few times coming into or leaving Guatemala. With my teenager. Very comfortable and secure hotel. Beds are the most comfortable ever. Staff is friendly and helpful. They arranged a taxi for us to visit the textile museum and return safely. Food is good, brunch is the best! More

Very nice hotel, clean with great service. Not everyone spoke perfect English but it was fine. Location of this hotel can't be better, Zone Viva had a lot to offer, ranging from shopping in near Oakland Mall to great restaurants. I stayed there on business for a whole week and went to a different restaurant every night, the variety of... More

Very clean, comfortable, great location, but service takes the cake! Amazing service, everyone knows you by name, even if you have not met them. Absolutely everyone in the staff team was extremely corteous, friendly, and went above and beyong to attend any needs. We stayed for 2 weeks, the breakfast is delicious and varies, everyday, but the fresh fuits, and... More

The hotel is really well located (Zone 10) and you feel like you are in home! Rooms are very good (with coffee machine), great beds and bathroom. Breakfast is amazing! with many (really many!) options! Staff is excellent and ready to help and support you anytime! More

Stayed a week. If you take the time to talk to and be friendly with the staff nothing is too much trouble with them. Had great fun in the bar with the barman going trough the cocktail list. He was highly amused at my feeble attempts to speak even basic Spanish. Food was excellent. And yes you are in a... More

The InterContinental provided a good start to our Guatemalan adventure. While I am not a big fan of large international chains to stay in when I travel for vacation, this hotel was just what we wanted and met our expectations very well. The location was good to explore Guate's Zona 10 neighborhood (which is said to be one of the... More

I stayed here for a total of 7 nights (1 night at the beginning of the week and 6 nights a few days later) on a recent business trip and while the room was spacious, comfortable, updated and modern, the hotel staff was nothing like I was told about. I was told by other colleagues, who had stayed previously, that... More

I don't know why this hotel is not the #1 or at least in the top 5 of the tripadvisor list. When I was looking for a hotel to stay in Guatemala City I used, tripadvisor and 2 traveling books-guides reviews in my search...Frommer's has this hotel as its favorite, so I booked it. I stayed for 4 nights, from... More

Guatemala City is growing and optimal place for business travelers. There are so many great places to see in Guatemala, but speaking specifically about the Intercontinental, it is an amazing hotel with: -incredible service -clean rooms -awesome food choices -inviting atmosphere -easy money exchange process (ATM or front desk) -great water pressure -comfortable beds -worth every penny!!! -wifi is reasonable... More