Hotel Biltmore

jalvarezjunior

1 review

Reviewed 15 March 2013 via mobile

I like the hotel because has the best rooms the location where is at is very close to all the near places, so that we can go, cut be for work or fun, has the nice breakfast with a nice area to talk, shar, with all the ones that come to visit us. Another thing that I like is that... More

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Dear guest, We are very glad to receive this kind of comments about our hotel; we really appreciate a positive stroke that pushes us to keep a high standard personalized service toward our guests. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

perudallas

Dallas, Texas

Senior Contributor

30 reviews

20 hotel reviews

Reviews in 17 cities

16 helpful votes

“You get what you pay for (and that's a good thing)”

Reviewed 14 March 2013

The hotel was only about US$80.00 compared to US$150.00 at the Camino Real (hotel to which The Biltmore is attached) They share common grounds which you can use. Good value in good area in Guatemala, Zona 10 or "Live" Zone. However, next time will try and stay at La Inmaculada, more my style of hotel; small boutique hotel/ non-chain. A... More

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Problem with this review?

Dear Guest!! Thank you for a great comment it always motivating to receive such appreciation from our guests, this help us to keep our high service standard. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

Gaia18

Asheville, North Carolina

Top Contributor

52 reviews

19 hotel reviews

Reviews in 28 cities

22 helpful votes

“Nice surprise”

Reviewed 12 March 2013

After traveling around Guatemala, we stopped in here before our flight back to the US. It had all the modern conveniences of the good hotel, nice lobby, comfortable room and friendly staff. We had a good firm queen bed and clean modern bathroom. Cable TV seemed like it had a 100 channels. There are several good restaurants within walking distance.... More

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Problem with this review?

Dear Guest!! Thank you for a great comment it always motivating to receive such appreciation from our guests, this help us to keep our high service standard. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

ameza

Guatemala City, Guatemala

Reviewer

3 reviews

Reviews in 2 cities

“Nice Room, no amenities, not even Cable”

Reviewed 13 February 2013

The rooms are nice and clean the bed is great. The issues begin with the TV service, two out of four nights the Cable TV didn't work, the breakfast was very poor of hot food, there was fruits and cereals, but one day they have hard pancakes and the next day some type of french toasts not very yummy. also... More

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Problem with this review?

Dear Guest, We are very sorry for the inconvenient you had during your stay, this comment will help us to give our guest a high service in each of their visits. Every problem you mentioned will be notify to responsible department . Again thank you for taking time of writing this review from our hotel. This is very helpful to... More

Naveen342

Boca Raton, Florida

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Nice Clean Reasonably Priced”

Reviewed 31 December 2012

This was an overnight stop from the airport on our way to Lake Atitlan. It had good breaskfast and nice clean comfortable rooms. The staff was helpful - put an extra bed with no issues. The location was safe - we landed here late night and there were no issues getting here. Good for families.

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Dear Guest, Thank you for taking the time to write about our service and our location, it always motivation to receive such appreciation from our guest. This will help us to keep our high service standard. We hope to see you soon again. Regards, More

Shannon R

New York City, New York

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 5 cities

5 helpful votes

“Fits the Bill”

Reviewed 20 December 2012

It's close to the airport, reasonably priced, good, clean rooms, great location, excellent breakfast. It is annexed to the Westin; for a fee you can use their pool and facilities which is a plus. You also can use their restaurants and bars. Very good value, helpful, gracious staff.

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Problem with this review?

Dear Guest, Thank you for taking the time to write about our service, it always motivation to receive such appreciation from our guest. This will help us to keep our high service standard. We hope to see you soon again. Regards, More

Tex4Him

USA

2 reviews

Reviews in 2 cities

“Marvelous”

Reviewed 22 November 2012

Came into Guat City late Saturday evening after traveling Antigua to Panajachel that week. Was feeling quite bitten by the stomach bug, and looking at the rooms in one of the local budget hotels left me very unsatisfied. Called a friend, Ryan, who runs a tour business in Guat, and he got me into the Biltmore for only 17USD/nite more... More

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Problem with this review?

Dear guest, Thank you for taking the time of writing this review of our hotel. It´s a pleasant received such amazing comments which help us to keep our high service standard. Your compliments are really a positive stroke and push us to keep a high standard personalized service toward our guests. I will take the liberty to put your comment... More

Mike B

Nashville, Tennessee

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

6 helpful votes

“Excellent value for the money, but problems with bathroom.”

Reviewed 30 September 2012

Value for the money cannot be beat. Included Breakfast is fresh and good. The location is one of the best in Guatemala Ciy. Like most places in Guatemala, the service is very personable and gracious. Rooms have been remodeled since my last stay, and they are much nicer than before. The remodeled bathrooms look like something that you would expect... More

Was this review helpful? Yes 1

Problem with this review?

Dear guest, Thank you for a such amazing comment about us. It´s a pleasant received such comments which help us to keep our high service standard. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

JOSEFINA051

Montreal, Canada

Senior Contributor

21 reviews

21 hotel reviews

Reviews in 18 cities

13 helpful votes

“confortable stay”

Reviewed 21 September 2012

originally oversold the hotel when arrived in Guatemala needed to move to another hotel on first night on their courtesy of course. Confortable stay .. nice busy hotel, very well located. rooms are clean ans very confortable.

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Problem with this review?

Dear Guest, We are very sorry for the inconvenient you had in your visit, this comment will help us to give our guest a high service in each of their visits, and also every detail you mentioned in your comment will be notify to the right department . Again thank you for taking time of writing this review of our... More

Sabriken

London, United Kingdom

1 review

“Good rooms”

Reviewed 13 August 2012

Rooms are spacious and clean and service is great. The hotel staff is lovely and very helpful, Location is perfect for those who do not know the capital and want to stay in the more touristic part of the city.

Was this review helpful? Yes

Problem with this review?

Dear Guest!! Thank you for such a great comment it always motivating to receive such appreciation from our guests, this help us to keep our high service standard. I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests. Regards, More

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Hotel Biltmore Reviews, Guatemala/Guatemala City

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