I flew in from Miami about 10pm and stayed at the Biltmore Express. There was a very nice free shuttle to the hotel (turn right when you come out of the airport and you should see a man with a sign for Camino Real). There was nothing special about the hotel, but it did the job until I travelled to... More

The rooms are very clean and comfortable. The best part was the excellent service that every member of the staff provided. Everyone seemed to enjoy doing their job. The continental breakfast included with the price of the room is very delicious. More

friendly receptionist but uncaring lovely room but the bathroom leaks internet connection has much to be desired even through we paid for the use of it in our room it is too slow to be of any use shuttle was offered but details were hard to find unless u want to place an international call costing more money plus their... More

Stayed here over night when flying in from airport before traveling to the Rio Dulce area. It is a plus that they have a no charge airport pickup/drop off. Nicely presented, free, continental breakfast. Staff was congenial, some were bilingual. They do charge for internet use. The rooms were okay but the bathrooms were definitely needed new plumbing. For same... More

We have stayed at the Biltmore numerous times over the past 3 years and each and every time the service and rooms have been excellent. I have had the front desk make reservations for us on Litegua (bus service) and to perform translation services for me at no charge. this is an excellent hotel and we have stayed in many... More

The beds were quite comfy, felt clean. The breakfast was meh. The night before we ate at a restaurant called Hacienda Real because the meals at the Westin were out of our price range. The water pressure is good, our view wasn't great, but what can you expect I guess? The internet is 83 Quetzales, but bring an ethernet cord... More

We had read that it was a business class hotel so were pleasantly suprised at the nice room and decor. Easy to get used to fresh papaya, pineapple, melons rolls, coffee and more for the continental breakfast. The staff were very pleasant and helpful with suggestions. Best of all, I emailed from Huehue and asked if they could have a... More

The Bilmore Express is nothing special and is pretty much like all other hotels. Instead of a queen or king sized bed, we were given a double. There is a safe in the room which is nice because the crime is outrageous in Guatemala (all of our luggage was stolen from our car within 1 hour of arriving in the... More

I stayed with my husband two nights. Great place, free breakfast (buffet, continental--but good enough). Great location, near night clubs and good restaurants. You can use the pool at the adjacent hotel for $10, and internet for $2 for 15 minutes. Very clean rooms, great AC. Ask the hotel staff and they will get you a reliable cab driver to... More