Booked through Priceline for an overnight stay before an early flight out of Midway. We did not need the shuttle, but it was offered to us several times. We greeted warmly by every staff person we encountered, and assistance was offered by all. The room was clean and comfortable. Although we were awakened by some loud guests, the duration was... More

We stay for convenience at the Doubletree when visiting family. Friendly staff, clean rooms. My husband had a problem with the sheets coming untucked at the bottom of the bed a couple of nights; he commented that the sheets may be too small. Also, a blanket would have been appreciated -- I had to turn up the thermostat after the... More

We arrived at the hotel around 5:00 p.m. and the front desk clerks were very nice and helpful, the room was nice and clean as was the pool. Although we did have an issue with the room when we contacted the front desk the Manager on call was at our door within minutes. The Manager moved us to a Suite... More

I stayed at the Alsip Doubletree based on a local recommendation. We used the hotel for two business meetings - one of about 60 people and one of about 35, both with meals catered by the hotel. The rooms were set up as requested and at the correct times. The event staff was extremely helpful and handled every request quickly.... More

I stayed at this hotel for 3 days prior to my wedding. It was a decent stay though I had the sniffles every night which I would attribute to a mold odor...though I didn't see any. The hotel had been updated and the rooms are nice and large with the beds very comfortable. The service was excellent and the rooms... More

We were warmly greeted with out WARM cookies. Very clean room. The shuttle driver went above and beyond. When we returned at 1:30 a.m. he was waiting for us!!!! That is soooo helpful at that hour when you have been traveling and just want to get home. More

I was planning to stay just few hours overnight. The shuttle bus never came to the airport, when I ask for the service they said that 45min to pick me up, I gave them my phone # and they never call me back, finally I took a Taxi after 1 hour. The person who answer the phone was very unpleasant.... More

The hotel was very nice; staff most eager to assist in any way. We found the restaurant to offer a very nice meal in a pleasant ambiance. Especially enticing is the coupon for dining offered by the front desk personnel. $10 off every $25 spent in the restaurant including alcohol but not gratuities. Additionally the parking arrangement for Midway is... More

This hotel goes above and beyond when it comes to customer service. My children, mother and I made a pitstop in Chicago on our way to San Diego. It was extremely clean, the rooms were beautiful and the staff is super friendly. I will definitely stay there again if the need ever arises. More