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All 4 Alsip hotels »

Doubletree Hotel Chicago / Alsip

3.5 of 5
5000 West 127th Street, Alsip, IL 60658-3282
Hotel amenities
Ranked #1 of 4 hotels in Alsip
4.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    22
    27
    13
    2
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Date Rating
JSchawl
DeWitt, Iowa
Contributor
12 reviews
10 helpful votes
3 of 5 stars Reviewed 10 February 2012

This hotel was completely satisfactory. I was in town for a youth volleyball tournament and this hotel was very close to the venue. I was pleased with the management for arranging a group discount for us. The pool was a little dirty (stuff floating in the water) so the kids only swam for about a half hour, which was disappointing.... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
13 February 2012

Thank you for your response and we are glad to hear that you enjoyed the hotel during the volleyball tournament. I have brought your comment about the pool to the attention of our Chief Engineer, he will discuss it with his team as a role play. We do three rounds throughout the day to ensure areas are clean and conditionally... More

aacmom
michigan
Contributor
15 reviews
2 helpful votes
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Booked through Priceline for an overnight stay before an early flight out of Midway. We did not need the shuttle, but it was offered to us several times. We greeted warmly by every staff person we encountered, and assistance was offered by all. The room was clean and comfortable. Although we were awakened by some loud guests, the duration was... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
13 January 2012

Thank you for your kind remarks. Our hotel prides itself on being hospitable and friendly to all our guests, it is the warm and caring personality of Doubletree. But we are sorry to "hear" that there was a bit of noise in the hallway. Please know that we have security in the hotel at night and if this should occur... More

Mary S
Concord, Massachusetts
1 review
1 helpful vote
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We stay for convenience at the Doubletree when visiting family. Friendly staff, clean rooms. My husband had a problem with the sheets coming untucked at the bottom of the bed a couple of nights; he commented that the sheets may be too small. Also, a blanket would have been appreciated -- I had to turn up the thermostat after the... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
2 January 2012

Thank you for your feedback, we are glad you enjoyed your stay overall. For future reference we do have extra blankets, please just dial the careline or the operator and we will be happy to bring one up to you. Happy New Year to you and your family! More

Susan S
Grand Haven, Michigan
1 review
1 helpful vote
5 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

We arrived at the hotel around 5:00 p.m. and the front desk clerks were very nice and helpful, the room was nice and clean as was the pool. Although we did have an issue with the room when we contacted the front desk the Manager on call was at our door within minutes. The Manager moved us to a Suite... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
23 December 2011

Thank you so much for sharing your positive feedback. I was also very pleased to hear that when you had an issue that you asked for a manager, at night time we always have a manager on duty on once the "regular" team leaves for the day. This is not to say that the rest of the team couldn't assist... More

dafootes
Williamsburg, Virginia
Senior Contributor
35 reviews
37 helpful votes
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

I stayed at the Alsip Doubletree based on a local recommendation. We used the hotel for two business meetings - one of about 60 people and one of about 35, both with meals catered by the hotel. The rooms were set up as requested and at the correct times. The event staff was extremely helpful and handled every request quickly.... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
6 December 2011

Thank you very much for your feedback. It sounds like you were able to experience all aspects of our property and we are extremely pleased that you had a positive one. Yes the exterior of the building is older but we continuously renovate the interior, we are definitely a diamond in the rough (looks can be deceiving). We hope to... More

businesstraveler212
Overland Park, Kansas
Senior Contributor
25 reviews
7 helpful votes
4 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

I stayed at this hotel for 3 days prior to my wedding. It was a decent stay though I had the sniffles every night which I would attribute to a mold odor...though I didn't see any. The hotel had been updated and the rooms are nice and large with the beds very comfortable. The service was excellent and the rooms... More

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Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
21 November 2011

Thank you for commenting on your stay, we sincerely appreciate your business and we are happy to hear that you enjoyed the furnishings within your guestroom. We just thoroughly went through the room looking for any signs of "mold." Nothing was found at this point in time, but it did seem that the bathroom curtain was still damp and did... More

LoveTravelSouth
Indiana
Senior Reviewer
10 reviews
14 helpful votes
5 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

We were warmly greeted with out WARM cookies. Very clean room. The shuttle driver went above and beyond. When we returned at 1:30 a.m. he was waiting for us!!!! That is soooo helpful at that hour when you have been traveling and just want to get home. More

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Adrianasdr
1 review
1 of 5 stars Reviewed 15 October 2011

I was planning to stay just few hours overnight. The shuttle bus never came to the airport, when I ask for the service they said that 45min to pick me up, I gave them my phone # and they never call me back, finally I took a Taxi after 1 hour. The person who answer the phone was very unpleasant.... More

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Jacob Washlow, Manager at Doubletree Hotel Chicago / Alsip, responded to this review
16 October 2011

Dear Valued Guest: We are extremely concerned with the review you posted and would appreicate the opportunity to hear more from you. If you would be so kind and have the time please e-mail me at jacob.washlow@hilton.com so that I may assist you with the opportunity you encountered with our shuttle. Thank you in advance for your patience and I... More

queking
Saint Joseph, Michigan
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 12 September 2011

The hotel was very nice; staff most eager to assist in any way. We found the restaurant to offer a very nice meal in a pleasant ambiance. Especially enticing is the coupon for dining offered by the front desk personnel. $10 off every $25 spent in the restaurant including alcohol but not gratuities. Additionally the parking arrangement for Midway is... More

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Jacob Washlow, Manager at Doubletree Hotel Chicago / Alsip, responded to this review
14 September 2011

We are so happy that you enjoyed the value we offer at Allgauer's Restaurant and loved your humorous review. The hotel is situated 8.4 miles from Midway but I know that sometimes this can feel longer with all the stoplights in between our hotel and Midway Airport. Thank you again for stressing the value we offer as a Park and... More

maryhuff75
Elkhart, Indiana
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 12 September 2011

This hotel goes above and beyond when it comes to customer service. My children, mother and I made a pitstop in Chicago on our way to San Diego. It was extremely clean, the rooms were beautiful and the staff is super friendly. I will definitely stay there again if the need ever arises. More

Was this review helpful? Yes
Jacob Washlow, Manager at Doubletree Hotel Chicago / Alsip, responded to this review
14 September 2011

Thank you so much for your rave review, and where happy to exceed your expectations on your way back home to San Diego. Our team prides itself on the hospitality we provide to our guests. We sincerely appreciate your response, and we look forward to serving you in the near future! More

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Doubletree Hotel Chicago / Alsip Also Known As

  • Doubletree Hotel Chicago Alsip
  • Doubletree Alsip
  • Alsip Doubletree
Address: 5000 West 127th Street, Alsip, IL 60658-3282

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Doubletree Hotel Chicago / Alsip
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