Our arrival flight was canceled because of a strike, we phoned our travel agent who arranged a flight the following day and contacted our hotel to update them on our situation. Spent a week at this hotel, not sure how they got four stars, could only find hand written certificate in a frame at reception to tell me this. They... More

We made our reservation on an online website and paid. On arrival the manager said they had no room and had not received the funds from the popular website. When we protested, he said he would refund our money and make a reservation for us at another hotel. When we pulled out our iPads and began looking for another place... More

This is the worst hotel ever, it looks like it is abandoned and there are very large cockroaches and spiders in the room, my fiance and I left four days early because it was so bad and the hotel refused to refund the money. Horrible experience... Try Marrakech instead, Casablanca is like the New Jersey Coast in December...

You can find the hotel on the corniche of Casablanca, facing the ocean. The location was the best thing for this hotel! I am quite confused about the 4 stars it has, because the appearance, service and location say 4 stars, but the rooms and facilities don't. The bungalow rooms are small and not discreet since the large windows reveal... More

One must be prepared also for the worst when traveling in Morocco. We had reserved a Junior Suite but on arrival we were shown into a room that was the worst nightmares to come true. Explanation was that they were fully booked. We refused to stay there and change the hotel,,, meanwhile I tried to connect Tripadvisor to book another... More

This hotel is in an ideal location, this is why the local contact recommended it. I got 5 nights accommodation for a reasonable price via the internet. On arrival the lobby of the hotel was freezing....I know it is the custom in Morocco only to heat when necessary but this hotel is accommodating foreigners not locals. The room was also... More

We stayed at the Riad Salam in Casablanca. At first we had trouble finding it because it was advertised online as the Lido Thalasso and Spa. So beware there is no sign with that name outside. However once we got into our room we enjoyed the quiet and the big room and took advantage of the spa service at the... More

stayed here as part of a tour, so I had no choice in hotels. I agree was the negative reviews that others have written. The staff spoke minimal english. I had a problem with the lock on my door, the bellman had to go back to the front desk twice and still could not get the lock to work, so... More

The service was good. The facility needs some improvement. Employees are very kind however they need to attend some seminars to polish their skills. Because it is not only what we know and what we do but how to do it.