I had been to other Suite Novotels before. My experience was good. Here it's quite the contrary. Let's state the pro's: Location, room sizes and prices Negatives made me give this place a lousy quote as the personnel was clearly overwhelmed by the amount of customers or simply had no experience running a hotel. No linen in the rooms ,... More

no food in the hotel no change in the hotel the cards to enter your room work didn't work the cleaning was done very late in the afternoon the elevators were used by the staff at the same time as the tourists!

Booked online. Excellent designed, spacious,clean, well equipped room with fridge, overlooking the pool with a view of the Katoubia. Reception staff were always helpful and friendly, no problems with extra taxes. Only downside the wifi was a bit iffy in the room but was fine in the bar and reception area. The best thing about this hotel is it's location... More

Teh hotel is maybe one of the best hotel at this price for Marrakech (and trust me I go to Marrakech every year and have slep in many hotels..) It is 10 mn walk from Place Jemaa el Fna and 10 mn walk from El gueliz, so very well located. I have been to the hotel three times and it... More

Good value, booked on line, although reception tried to charge us a higher rate, until I showed my e-mail internet confirmation. Only 1 person at reception usually. Fantastic location, very close to Medina, yet feels away from all the hustle and bustle of the old town. Rooms good size, ours was very clean, excellent bathroom/shower. Fridge and microwave (as suite... More

If you want a very pleasant and spacious room in a quiet section of the city, this is the hotel for you. It is located across the street from the elegant Sofitel (also an Accor hotel, go in and visit the pool and gardens) and just down the street from the casino. The suite slept four of us in comfort.... More

Very Basic hotel. I almost have to bring my own breakfast with me. pool is cold. location is good near everthing. Good thing is they have free wifi ( i used the hotel next door). They have free movies on Tv

Spent 4 nights here. The rate was good and the location excellent. The room is a good size and the bed is comfortable. However, the following aspects are worth considering if you plan to stay here: 1. Carpets in the room look and smell dirty. In general, the hotel does not "feel" clean. 2. The drains in my room stank,... More

I would agree that some of the reviewers are being quite harsh about this hotel. The hotel, location well place right next door to the rather fabulous-looking Sofitel, is actually rather good for the price we paid after booking through expedia. Positive points: - generally friendly, yet discreet staff (borrowed glasses, ice cubes and bottle opener from the bar) -... More