This is a troubled spot and not the place for a vacation. The hotel staff are tense and anxious. While they gave their best effort there was obviously stress in the work place which reflected in the service. In better times this would likely be a good business hotel. Dinning room food was good. It looks like it has the... More

Thank you especially to the staff, always very available. Rooms are spacious and quite clean. Nice pool and garden bar (with good local music). To be improved: some guests maybe noisy, more controls on the floors would be of benefit; TV channels (US and Europe). Position is ok: no restaurants open at night in the surrounding. But taxi are not... More

Our room was large and had a view of the park behind the hotel. The dinner buffet was excellent. The Wi-Fi only worked outside of the hotel, but since I was on vacation this was not a great concern. It's a bit of walk to the center of Tunis and the medina, but a taxi ride there is very inexpensive. More

Service at this hotel is terrible. At check-in, nobody could tell me whether or not the rooms had wifi (they don't). But the worst thing was that, having had the reservation and room request confirmed twice by someone based in Tunis, they gave me a room that was already occupied! I walked in and there was a man in the... More

good hotel.... clean, so friendly people..... clean rooms....nice view.... i recommend it if u want something in the capital...... More

This hotel has significantly decreased in standards over the last 12 months. Several of our party got ill, suspected food poisoning, and one person's laptop was stolen from a locked room that was still locked when we came back - no signs of forced entry. My colleague's room had dripping water from the air conditioning that soaked her clothes. Staff... More

Every staff member I delt with provided excellent customer service. The hotel was clean and provided nice accomodations when compared to USA standards. I was very pleasantly suprised. The food and drinks in the bar were very good. I was on business and stayed 2 nights. I now have regular business in Tunis and will always stay in the Golden... More

stayed there for one day , it's almost at city center , very helpful staff , nice comfy room with hot tub , if you are looking for a B&B then look for a lower grade hotel otherwise just pay & enjoy the great room & the various restaurants. More

This hotel is a business hotel. It is not a hotel to stay longer than a maximum of 3 days. Maybe it is the political climate, but the workers in this hotel from porter to frontdesk to cleaner and kelners just don't smile. They all look at everybody very suspicious, wandering whether you are to be trusted. And if you... More