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All 51 Addis Ababa hotels »

Hilton Addis Ababa

4.0 of 5
Corner of Menelik II Avenue, Addis Ababa, Ethiopia
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Ranked #22 of 51 hotels in Addis Ababa
3.0 of 5 stars 163 Reviews
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163 reviews from our community

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Traveller rating
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Date Rating
gul1957
Singapore, Singapore
Senior Contributor
42 reviews
22 helpful votes
2 of 5 stars Reviewed 11 February 2012

Had to stay here again early 2012, not by choice. There was simply no improvement/change in the hotel since my last stay in mid-2010 - still tired, worn-out rooms. Even as a HH Diamond member, the 'upgrade' to 12th floor executive lounge was hardly a bonus or benefit - the room was just pathetic and I judt could not complain.... More

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guestrelations_addis, Manager at Hilton Addis Ababa, responded to this review
13 February 2012

Greetings from Hilton Addis Ababa! Thank you for taking your valuable time to share with us your feedback. We apologize for any dissatisfaction you faced with our facilities, and thank you for sharing with us your constructive comments. To answer your thoughts regarding the condition of the building, the hotel is scheduled for major refurbishment and the plans are soon... More

johntschohl
Minneapolis, Minnesota
Senior Reviewer
10 reviews
10 helpful votes
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

The conceirgage and bell staff is awesome. I have stayed at this hotel 3 times over the last 12 months. The front desk staff is very difficult to work with. They will never make an empowered decision. They act as if the hotel will go broke if they do NOT squeeze every dollar out of you. They charge $22 per... More

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guestrelations_addis, Manager at Hilton Addis Ababa, responded to this review
13 February 2012

Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for being a return customer to the Hilton Addis Ababa over the last 12 months. We appreciate you taking your valuable time to share with us your feedback and we apologize for any inconveniences you faced during your stay with us. I... More

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DCTraveler20009
Washington DC, District of Columbia
Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 11 February 2012

Starting with the positive, the hotel staff were very friendly and helpful. The pool and spa are also nice and relaxing. The room quality, however, is inconsistent. On my first stay, I had a room with a new TV overlooking the pool. A week later I stayed in a room directly across the hall that was much more outdated. The... More

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guestrelations_addis, General Manager at Hilton Addis Ababa, responded to this review
13 February 2012

Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for taking your valuable time to share with us your feedback. We apologize for any inconveniences you faced during your stay with us, and your constructive comments have been communicated to the relevant departments. It is only through sharing comments like this... More

PR_Bride
Contributor
13 reviews
8 helpful votes
3 of 5 stars Reviewed 10 February 2012

For the ridiculous rates they charge, one would expect an updated, modern facility. It's dark and mid-70's in terms of decor - but the rooms are clean and in the two I stayed in, everything was functional. It also seems quite secure. The good: Food at the main restaurant was pretty good. Buffets offer lots of variety and help with... More

Was this review helpful? Yes
guestrelations_addis, General Manager at Hilton Addis Ababa, responded to this review
13 February 2012

Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for taking your valuable time to share with us your feedback and the experience of your stay. Your constructive comments have been communicated to the relevant departments for future discussions and it is only through sharing comments like this that we can... More

Wasabi_11
Sydney, Australia
Reviewer
5 reviews
4 helpful votes
1 of 5 stars Reviewed 9 February 2012

We were booked here for 3 nights as part of a group tour of Ethiopia. The Hotel looks as if it has not been renovated/upgraded for 20-30 years. It is expensive+++, in fact we found out charging the same as the Sheraton, which is ultramodern 5*. IYou are gouged an arm and a leg for internet access....because they can.The front... More

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guestrelations_addis, Manager at Hilton Addis Ababa, responded to this review
11 February 2012

Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for taking your valuable time to share with us your feedback. We apologize for any inconveniences you faced during your stay with us, and I have personally shared your constructive comments with my team and other relevant departments. It is only through... More

llewellynroger
glasgow,scotland
Top Contributor
53 reviews
50 helpful votes
2 of 5 stars Reviewed 8 February 2012

Very outdated ,in dire need of an upgrade.We had 2 nights here 14th and 15th january, a weekend, and it was incredibly noisy and very busy. The outside areas were heaving with people, who could not all have been guests.There were very noisy wedding parties both nights,and the lobby bar is no better than a downtown sports bar,with smoking allowed... More

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guestrelations_addis, General Manager at Hilton Addis Ababa, responded to this review
10 February 2012

Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for taking your valuable time to share with us your feedback. We apologize for any inconveniences you faced during your stay with us, and your constructive comments have been communicated to the relevant departments. It is only through sharing comments like this... More

rustilicious
Dublin, Ireland
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 6 February 2012

There are many good things about the Hilton: The facilities, the pool and pool bar, the barber shop (best for caucasian hair in Ethiopia) and especially the great friendliness of the staff. They are really really friendly! However at over $260 including tax for the best available rate, it is not good value at all (even on the executive floor).... More

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W P
Cape Town Central, South Africa
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 5 February 2012

I've travelled to Ethiopia over the past 15 years and the Addis Hilton still wins out as the best place to stay in the city. It has a wide range of facilities including a good gym, heated pool, a good range of stores including a supermarket in the grounds, a few restaurant options and an excellent massage and steam room... More

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A380fan
London, United Kingdom
Senior Contributor
48 reviews
33 helpful votes
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Impression of the hotel….old. The place looked like something out of the ‘80s. Very retro, but not in an ironic way. I guess in the 1980’s it felt plush and modern, but in 2012 it didn’t look good. My biggest gripe was with the room lighting – as you walked in there was a switch for the cupboard light. Nothing... More

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guestrelations_addis, Guest Relations Manager at Hilton Addis Ababa, responded to this review
5 February 2012

Dear Valued Guest Greetings from Hilton Addis Ababa! Thank you for choosing us as the preferred hotel for your stay and for taking your time to share with us your feedback. your constructive feedback has been noted & forwarded to the concerned department. To answer your thoughts regarding the condition of the building, in the near future the hotel is... More

jjranta
Helsinki, Finland
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 2 February 2012

What a crappy place to stay... Try to avoid Hilton in Addis if possible. Pool and the garden are quite nice but that's all. I've lived at Hilton for three months so I know what I'm talking about. The rooms are from the 70s with no renovations and the overall experience is terrible. If you're looking for a moldy, dusty,... More

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Hilton Addis Ababa Also Known As

  • Hilton International Addis Ababa
  • Addis Ababa Hilton
Address: Corner of Menelik II Avenue, Addis Ababa, Ethiopia

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