The site itself is lovely, and being in the heart of Windhoek, amenities are close by. However, I just cannot tolerate that this hotel is sharing its space with a mall - I felt a bit clumsy and insecure walking through the mall to the reception with my luggage with onlookers everywhere. check-in took an age and a half, check-out... More

Great rooms, mediocre food, check in took 40 minutes even though I am a regular stay member. Really dirty under beds, however rooms are great and hotel in general is ok, however some of the upperclass boutique hotels and guesthouses in Windhoek are probably much better value for money

I loved my room which was spacious, clean and comfortable. I was on the 14th floor and had a wonderful view of windhoek! The breakfast buffet had really good variety all throughout my stay and i found the staff friendly. The location is superb, right in the heart of windhoek. Here's the problem: smoking is permitted in the lobby. I... More

... I just know from my friends the rooms are now renovated and look much better (Hilton is now on the other side of the street), but today I had dinner in their restaurant (buffet) which was between ok to bad (fish totally salty, most of the meat tasteless and poor quality). But the cream on the top was the... More

Rooms are large, very comfortable, all amenities. Hotel has restaurant, spa and bars. Shops around the corner, excellent location. I had to stay there because airline canceled my flight, I stayed there only for some hours but it did help to relax from that stressful situation. Didn't had time to check the casino.

This is a Sun International Hotel with a casino. The hotel is in a mall complex which has a great selection of stores on the ground level.The room was luxurious and the beds and pillows were very comfortable. my only complaint would be that the noise levels when there is a party on the roof terrace filters down to the... More

My girlfriend and I have just returned from a holiday in Namibia. We stayed in 3 hotels throughout the country, 2 were exceptional, 1 was terrible. Sadly this was the Kalahari Sands. Despite the location & housekeeping cleanliness being excellent this was a truly awful experience for 2 reasons: - Bad bad bad staff attitudes. This ruined the overall stay... More

Rooms, lobby and restaurant (incl. buffet) ok, but service very hard to get, even by phone and sometimes even at the reception desk. Prepare to be patient especially in the restaurant, and do not bother when cleaning lady is entering your with her own keys in the morning at 8 ("oh, you are in"). One exception: laundry service was excellent!

The service is slow....probably the worst of the many African hotels I've stayed at. The bathrrom was not cleaned properly. The lobby stinks of cigarettes. Ther are prostitutes in the bar. The buffet is sub par. The rooms are a decent size.