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Southern Sun Ridgeway Lusaka

4.0 of 5
Plot 746 Church Road, Lusaka 10101, Zambia
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Free airport transfers
Southern Sun Ridgeway Lusaka
Ranked #1 of 19 hotels in Lusaka
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98 reviews from our community

    Trip type
Traveller rating
    37
    45
    14
    2
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Date Rating
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

This hotel was a bit of a disappointment. My room was small and reminded me of a 1960's Motel Six. It has an odd layout - one section is two stories the other three. I was in the two story section, so that might have actually been older. There was stable internet and the buffet (and included) breakfast was quite... More

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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed in several hotels during business trips to Lusaka, but none compared with the Southern Sun. The service was excellent, they have free internet, the food is good and it is very well located. The rooms are very comfortable, but I'd advise against getting the rooms alongside the road as this can get quite noisy. I loved watching the... More

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SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
9 May 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments about our food, service and facilities. I am also pleased you enjoyed our weekly guest cocktail parties. We look forward to welcoming you back... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

The General Manager, Adrian, and all the staff make staying at The Ridgeway a very pleasurable experience and the hotel's location in Lusaka makes it one of the best to stay at for conveniences sake. What more could one ask for at a city hotel? Well it is more than that because everyone really makes you feel very welcome. The... More

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SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
9 May 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments about our food and service. I am also pleased your cocktail party went well. We look forward to welcoming you back on your next... More

Mfuwe
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2013

We regularly come to Lusaka and the Southern Sun is our first choice of hotel. The staff are always friendly and very attentive. Management are always around and engaging. The central courtyard is a wonderful,quiet, peaceful and safe area where we can relax and enjoy some great food. The rooms are functional,clean and well appointed. From a business perspective having... More

Was this review helpful? Yes 1
SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
16 April 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments. We look forward to welcoming you back on your next visit to Lusaka. Kind regards, Andrew Anthony Deputy General Manager. More

Cape Town Central, South Africa
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 April 2013

I’m a loyal customer of the Southern Sun hotels in Eastern Africa, so when I had to go to Lusaka for work for the first time and was hesitating between the Taj and the Southern Sun, the choice was simple. Although I love Taj hotels and the Taj corporate room rate was similar to the Southern Sun, their WiFi came... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 April 2013

Really enjoyed my stay. The atmosphere is relaxing and the restaurant I cannot fault. A really nice setting too unlike the other hotels. I would highly recommend to anyone staying here. I also went to the Wednesday cocktail which is a nice bonus with food too. The only down side is the rooms are a bit dated but I understand... More

Was this review helpful? Yes 1
SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
4 April 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us. We will start to refurbish the rooms soon and will be completed towards the end of this year. All the rooms in the Weavers block have already been refurbished and we... More

Nairobi
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 March 2013

I stayed at the Southern Sun for four days on a business trip to Lusaka. Right from the doorman and reception staff, I received a friendly welcome. I was not happy with the room I received at first - it had a musty smell that made me uncomfortable, but I was quickly moved to another room when I asked the... More

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SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
29 March 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments, which I will pass on to the team. We look forward to welcoming you back on your next visit to Lusaka. Kind regards, Andrew... More

Addis Ababa, Ethiopia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 March 2013

Stay there for one night. Although I found the rooms a bit rusty (lack of a better word), the service is exceptional. The food is excellent. The eating areas are just tranquility at its very best. The hotel is located in a very central area. I think the rooms could do with a major face lift especially the carpets. I... More

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See 10 more reviews by Sandra K for Lusaka
SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
26 March 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments, which I will pass on to the team. We will refurbish the rooms this year and have already completed those in the Weaver's block... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 21 March 2013

Arrived late in evening but received great welcome and service from front door to reception / check in and delivery of bags to room. Was particularly impressed by the consistent service throughout short stay - i.e. reception, help with bags to room, manager who genuinely manages by walking around, waiter who offered me coffee etc. Great breakfast - fresh and... More

Was this review helpful? Yes
SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
26 March 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments, which I will pass on to the team. We look forward to welcoming you back on your next visit to Lusaka. Kind regards, Andrew... More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 March 2013

What makes this a winner for me is the attention to detail as far as service is concerned. From the airport shuttle to the welcome snacks delivered to your room after check in, to the doormen, front desk staff, room service (i could go on...) the standards are faultless. They even host a complimentary cocktail party for guests which allows... More

Was this review helpful? Yes
SSRidgeway, General Manager at Southern Sun Ridgeway Lusaka, responded to this review
26 March 2013

Thank you for taking the time to write a review on our hotel, we appreciate your feedback very much. I am very pleased you enjoyed your stay with us and thank you for your kind comments, which I will pass on to the team. We look forward to welcoming you back on your next visit to Lusaka. Kind regards, Andrew... More

 
 
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Additional Information about Southern Sun Ridgeway Lusaka

Also Known As:
Southern Sun Ridgeway Lusaka Hotel
Southern Sun Ridgeway Lusaka Hotel Lusaka
Holiday Inn Lusaka
Lusaka Holiday Inn
Address: Plot 746 Church Road, Lusaka 10101, Zambia
Phone Number:
Region: Zambia > Lusaka Province > Lusaka
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Lusaka
#1 Luxury Hotels in Lusaka
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Conveniently located in Lusaka's business district, close to embassies and government offices and only 27km from the airport. The hotel is set in attractive landscaped gardens and offers business and leisure travellers a welcoming atmosphere, for which Southern Sun is so renowned. The guest rooms are tastefully furnished and offer every modern facility, including free wireless internet access, which is available throughout the hotel. ... more   less 
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Southern Sun Ridgeway Lusaka
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