The service at this hotel is always great, probably one of the best experiences. The staff are always courteous, right from the greeting at the airport arrival gate, upon arrival at the hotel lobby and the check-in. Their staff also always offer to carry your bags. The hotel is connected to a shopping mall, so it's easy to get quick... More

Reception and concierge staff were fantastic, welcoming you with warm smiles and great Taiwanese hospitality which i think are extremely important for a tired traveller who had just got off a long plane ride. I would like to specially commend Sean (who was responsible for my check in) and Ruby (who was responsible for my checkout) for their excellent service... More

Although without a reservation, speedy and courteous check-in was a good sign that bode well. We found the hotel facilities to be generally excellent and the staff throughout, attentive though always unobtrusive, to be quietly swift with the provision of assistance whenever needed. Well located centrally and in easy walking distance of many attractions, the hotel proved to be an... More

The room was nice, swimming pool just big enough to swim laps, breakfast was good. The Horizon lounge added to the comfort of my stay. Service in the fine dining restaurant on the top floor was slow, but otherwise service was excellent.

I have stayed at Shangri La hotels in Hong Kong and Tokyo which are both absolutely superb so booked the same for my first visit to Taipei. Unfortunately I think my expectations were set too high from those experiences. It is a decent hotel but nowhere near the same standards as the chain's other hotels in Asia. The room I... More

I usually stay at the Grand Hyatt and still enjoy staying at it. However, this time I tried to Shangrai-La Far Eastern Plaza Hotel, and it was wonderful. The rooms are huge and my view was amazing. The staff is extremely friendly. The breakfast is great and better when you have a friend that is Diamond and you can go... More

My girlfriend and I stayed at the Shangri-La Far Eastern Plaza in Taipei for 5 nights in mid-May 2013 and I have to say it was one of the finest hotel experiences I’ve had. The hotel is, of course, beautiful, but it was the service that really sets this property apart. A list of pros and cons: Pros: • We... More

I have stayed in Shangri-la a few times and its consistent service level is always highly appreciated. I have stayed here in May for business trip. I was welcomed by a welcome drink & warm smile from the staffs. The staffs are nice & very professional. They are willing to cater your needs as much as they can - one... More

Stayed at this Shangri-La late April 2013 for 4 nights. Tranquil and hospitable describe this place to the tee. The orchid scent all over the premise is just delightful. Maid service, restaurant(s) service, and bell service were top notch. The only little annoyance was the maids speaking to each other at high pitched tones early in the morning. The hallways... More