My family and i were given to stay at this hotel since it was chosen by the conference agent. my husband had a conference then at Queen Sirikit Convention Centre which was just 1 stop by skytrain from the hotel.We booked an addition room to accomodate for my children to stay. We were given the end 2 rooms which could...
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I stay at the Sheraton Grande Sukhumvit whenever I travel to Bangkok on work assignments. I'm there no less than 5 times a year. The location couldn't be better as it's got a sheltered pathway that leads directly to the Asok BTS station. For those who know Bangkok, you'd agree that travelling by BTS is far more convenient that taking...
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Dear Johahn,
Thank you for your continuous support and loyalty for the Sheraton Grande Sukhumvit, A Luxury Collection Hotel over the past years.
It certainly is the highlight for hoteliers to see returning guests like yourself and we are honored to hear that we have been able to make such an impact to your vacation/trip.
We look forward to welcoming...
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This is a great hotel. From the front door, to the restaurants, to the bathroom...luxury is apparent everywhere. The rooms are very spacious. The service quality is impeccable and te restaurants provide good food for all palates. Direct access to the train is a huge plus, since Bangkok traffic never seems to let up. The hotel is convenient to shopping,...
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Dear TNgirl55,
It is with thanks that I reply as my team and I are grateful for your kind words. We thank you for the feedback and constantly strive to provide our guests with an incomparable stay
With Best Regards,
Richard Chapman
General Manager
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I always liked the hotel, it is central and elegant. Now it seems that SPG Platinum members will not receive their advantages (free breakfast, evening cocktails, upgrades and gift) when the room is redeemed. I hope I am wrong but if that is the case obviously I will not stay here anymore. Staying at least 50 nights in a single...
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Dear Granviaggio,
Thank you for your generously worded review. In regard to your comment as to what benefits you will be entitled to as a Platinum member at the Sheraton Grande Sukhumvit, when redeeming points, allow me to clarify. You will be entitled to an upgrade to a suite, subject to availability upon check-in, as well as all the amenities,...
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A stunning hotel, had a beautiful room on the 22nd floor overlooking the pool. The staff were so polite and very helpful, extremely professional, and nothing was any bother to them. The garden by the pool is a little oasis in the middle of the city, it is simply stunning, sitting there under the trees for a drink or a...
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Dear marknic63,
Thank you for your generous comments regarding your stay at Sheraton Grande Sukhumvit. It is always a pleasure to receive positive feedback. I will share your comments with our team. We strive to continuously improve the quality of our services and I am sure that your feedback will be encouragement to all the staff. Thank you again for...
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I love this hotel. The rooms are huge, the bed is comfy with fluffy pillows, the location to the Skytrain station is covered (a huge plus), the staff are friendly, there are a few good spas within walking distance, the pool area feels like you are in a tropical getaway and you could forget that you are in the middle...
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Dear Travel_mama_sgp,
We appreciate your loyalty and support for the Sheraton Grande Sukhumvit, A Luxury Collection Hotel.
Here at the Sheraton Grande Sukhumvit, we strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We look forward to welcoming you back in the near...
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I felt like a queen here in our interconnecting corner rooms on the 23 rd floor. Great beds huge marble bathrooms. Direct axcess to the monorail. The pool is ok not much space around it.
The hotel is attached to a large car park so when one enters or leaves the lobby area there are strong fumes of motor vehicles...
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Dear mrswordly,
May I thank you for your comments. Certainly all our Standard rooms at 45 sq.m. are the largest in town. I was concerned to read of your being affected by exhaust fumes from cars drawn up at the Porte Cochere. To mitigate this, we permit cars to remain outside the main doors only for the short duration of...
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Myself and a friend enjoyed the Royal Suite for 5 nights during the end of October,2011. What a pleasant experience. Check in was lightning fast and painless. Our suite was outstanding. Lavishly furnished with beautiful silks, woods, and marble, but not at all gaudy. And perfect for entertaining. Which we did every night. Room service was quick, efficient and delicious....
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Dear MARSZZ,
Thank you for sharing your experience through TripAdvisor.
The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive interactions you had during your stay with us. Our biggest asset of the hotel is our people and I am happy to hear that we were able to enhance your...
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A good 5 stars hotel. The location is very good if you don’t mind staying in a busy area, as the hotel is connected to the BTS Asok Sky Train Station and Terminal 21 (a beautiful shopping mall). The rooms’ size is very good with separate dressing rooms. The outlets of the hotel are very nice; however, the rooms were...
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Dear Mohammed_Fakhri,
First and foremost, thank you for choosing to stay at the Sheraton Grande Sukhumvit on your most recent visit to Thailand. I certainly appreciate the time you have taken to review our hotel and hope this may be helpful to future guests. I look forward to welcoming you back in the future.
With Best Regards,
Richard Chapman
General...
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I physically insected various other 5-stars while was there, but yes, this was a really pleasing hotel with no drawbacks. the room was so nice I panned round it while on Skype calls. The pool is a delightful flowing journey through jungle not a tiled square. Whilst having breakfast, I was visited at my table by the General Manager, who...
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Dear Bravide,
Thank you for the great feedback and with such a motivating message to all of us. We really appreciated your valued time that you have put into this review. It will be definitely shared with all members at Sheraton Grande Sukhumvit in our upcoming monthly associate celebrations. Again, thank you very much and we look forward to welcoming...
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