The hotel was very nice. The staff where very good. The tuk tuk to the station was excellent . Harder to get it back to the hotel as one needs to phone for it and the calls went via reception so had to explain when and where twice. But the drivers where great. The breakfast I really enjoyed and found...
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i have stayed in this hotel 7 times in the past three years. i don't usually write reviews of where i stay unless something is woefully bad or totally great. I live in phuket so i stay here when i am attending conferences or traveling en route to somewhere else. Balancing up all factors it is the best hotel i...
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This place looked great online and for 2400THB I thought it looked like a good choice. When we arrived we were told we had booked a small room and that we were being upgraded. But the good news soon turned into disappointment when we went had to go down a dark alley, across a carpark and into a 80s style...
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Dear Elanikimou
Thank you for your feedback. I am sorry to hear that you had such a disappointing stay.
Your arrival to the Court Wing was not as it should be. Guests arriving to the Court Wing are driven there by our tuk-tuk shuttle, you are not expected to walk down the back alley, my sincere apologies for this.
We...
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Booked a deluxe room one months before with 30% discount, and was upgraded to Junior suite which located at Court Wing (opposite main building). My room 504 is renovated and looked much better than the previous 1 i stayed in 2010. Few areas that can be improved :
1) TV reception in the room is very poor.
2) The safety...
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This hotel is right in the heart of commercial district of Sukhumvit commericla district. Nicely connected with skytrains and MRT to main centers of Bangkok..It offers good bang for your buck..ata mid-market price range, you get the luxury of a 4-star hotel, if not a 5-star..
Hotel staff was friendly and arranged for a cab drop to the airport and...
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There are several other hotels in the neighborhood in the same price range. Stay at one of them instead. We arrived on a Sunday morning having booked this hotel over 2 months in advance. Based on other reviewers, we had specifically asked for a room on the 10th floor or higher. We were shown a room in the Court Annex...
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Dear Dandkindk
Thank you for your feedback. I believe we spoke in the afternoon before you were to leave and many of the issues you faced during your stay were then brought immediately to the attention of the department heads:
(i) Junior Suite - We made the mistake of not informing you before hand that rooms of that type do...
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Nice hotel, however I found it very noisy. Not because of the night life, but the power cables all around are buzzing all the time. I'm a very light sleeper and had to use ear plugs every night. However our 'double bed' was huge more like super king size, and mattress was firm and very comfortable.
Rooms are cleaned every...
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Dear Helenka123
Thank you for taking the time to write a review, your comments have been noted and passed on to the staff, and where it pertains to a lack of cleanliness or poor service brought to the attention of the department head for change.
I had the same question on the Garden Wing when I first arrived and I...
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Once again stayed here and had an enjoyable visit. So many choices in Bangkok dependent on what you wish to do. This is near the heart of Sukhumvit yet in a quiet back street. Near skytrain/MRT to attractions or shopping and new shopping Centre Terminal 21 has just opened very near by.
Importantly found friendly staff, clean rooms. Helped with...
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Reviewed 27 January 2010
Reviewed 19 January 2011
I am solely rating the hotel based on my experience in reserving our room. We have not stayed there and, unfortunately, had to cancel our booking. I contacted the General Manager, Rami Nuek, about our trip and received a courteous, prompt and helpful response. I had a few special requests that the General Manager forwarded to the correct personnel in...
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Dear BoyntonMama
I am very sorry to hear that we will not have the pleasure of serving you. I sincerely hope that you will be able to make the trip another time.
In the meantime, thank you very much for your kind comments, I have passed these onto the staff and naturally, they are most pleased.
And when you next...
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Very clean and comfortable hotel, right in the center of Bangkok by Sukhumvit Road and Soy 15. Reasonably priced, free tuk-tuk (mini shuttle bus) service to close destinations, great breakfast and extremely cheap and delicious restaurant food. Good combination of price and value.
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