Spent 2 nites on biz, was not greeted by concierg personnel. Coffee house manager made a big fuss about me leaving my breakfast coupon in the room. There were issues with my room key card as well, couldnt access my floor from the lift! Not very pleased!
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Dear Business Traveller,
Thank you for your feedback on your recent stay. Whilst our Guest Service is normally one of our main strengths, I am disappointed to read that some of my staff did not deliver the usual high standard of service to you. Please accept my apology for this shortfall in our service on this occassion. Thanks also for...
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The staff were always smiling and helpful, on top of being efficient. They were the stars of the place. The hotel was chic and comfortable. We had the 2-bedroom suite, which was incredibly spacious and well equipped with everything you would need in an apartment. Great value for money.
Location-wise, it's a 15-minute walk to the nearest BTS station (which,...
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Dear Traveller,
Thank you for your review on your recent stay.
I am pleased that we have met your expectations with your stay and that you also enjoyed the local area and an easy walk and use of our complimentary Tuk Tuk connection to nearest Skytrain.
Thank you and we look forward to welcoming you back in the near future.
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Rooms are big and clean. Located in city center. It's convenient to go around by taxi. We went to BMK and it cost only 60 baht. Foods are yummy. The complimentary wifi ia not so convenient. Few dinning places nearby.
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Dear Traveller,
Thanks for your review. I am pleased to read you enjoyed your overall stay with your Family. Apart from easy accessible taxi services, we also do offer a complimentary Tuk Tuk shuttle service to Silom to connect with BTS from 830am-6pm daily every 30 minutes. Our complimentary wi-fi service is restricted to 512KB per user and options to...
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The location is a bit out of the way and a 15 min. walk to the nearest Sky-train, but otherwise really nice. The rooms are large. Not the newest room in town, but clean and very friendly and helpful staff. The breakfast is nice and usually included in your room price. Ideal location for business travel and families who are...
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Dear Traveller,
Thank you for your review of your recent stay.
We are in a quiet location off the main busy road of Sathorn, in Soi Suanplu nestled in a private garden. As you mention, we are away from Silom (nearest large shopping area) by walking about 10-15mins or only a few minutes by taxi or our complimentary Tuk Tuk...
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Love, love, love this hotel and will definitley stay here again. We had a two bedroom apartment that was HUGE and had everything we needed. Real luxury after a month of backpacker places across south-east asia, and just what was needed to refresh before coming home. Only downside is that as the hotel is located away from the main tourist...
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Dear Traveller,
Thank you for your review. I am pleased to read you enjoyed the property and services.
Also, thanks for sharing your experience regarding our outsourced tour desk. Your comments are very important and will be shared with them to ensure better, clear and concise information is available. I apologise for the inconvenience they have caused.
However, we thank...
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An absolutely wonderful apart-hotel...the room (living/dining room, bedroom) were huge, beautfully decorated, comfortable. TVs in both rooms (not tiny little things either!), a superlative kitchen with huge refridgerator, cooker, dish-washer...well, everything.
The staff are charming and helpful...the spa massages are a dream and - believe it or not - this hotel is not expensive!
Anyway, I would not hesitate to...
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Dear Traveller,
We truly appreciate your kind comments about your recent stay and pleased we met your expectaions.
It is important to receive feedback from our guests to ensure our standards are maintained, if not improved upon. Your feedback is valuable and greatly appreciated. We look forward to welcoming you back to Somerset Park Suanplu in February.
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We stayed for 10 nights on two occasions and the rooms (two bedroom) was large and well equipped with kitchen and washer/dryer, room safe, several TVs and cable. daily bottled water and servicing. There was a good pool and they have well priced (you could probably find cheaper, but this is also convenient) massage. Breakfast was included with egg station...
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Dear Traveller,
Thank you for your informative review and we are pleased you found good value and services again.
We look forward to welcoming you back again.
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I've already written a review about this hotel the first time I visited back in 2007. At that time, I was a little younger and an inexperienced traveler abroad. I wrote a review about how impressed I was with the hotel, but at that time my standards were a lot lower. Now a little more mature, I can still say...
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Reviewed 22 December 2008
Dear Traveller,
Thanks for returning once again to Somerset Park Suanplu. We are pleased to read that your stay was again excellent and that you have made an informed decision to return due to the great service you continued to receive. We certainly look forward to welcoming you back again in the near future.
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Always stay here during my work trips to Bangkok.
It is spacious and it comes with a kitchenette. It helps when I am in a rush or just want to cook a simple snack.
Location is near my working place in Bangkok and getting around is simple. The service is excellent and there is a free Tuk Tuk service to...
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Dear Traveller,
Thanks for your review and we are glad that you enjoyed all aspects of your recent stay with us. We look forward to welcoming you back again soon.
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We had a beautiful stay at this serviced apartment. We stayed on the 12th floor. The room is huge with free wireless connection to all our mac, iPad and phones. Location is central enough yet away from the busy main street, only about 10 mins leisurely walk to the back entrance of the Central department store at Silom, by cutting...
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Dear Traveller,
We are pleased to read that you enjoyed your stay with us. Our ISP provider is working on increasing the Wi-Fi signal strength blind spots you mention.
Thanks for your feedback and we look forward to welcoming you back soon.
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