We stayed last June and were so impressed by the overall experience that when we return next month instead of trying another hotel we have booked to stay again at Centara Grand. The staff were friendly, knowledgable and helpful and the rooms were comfortable with amazing views. As for the skybar there is only one thing to say....WOW!!

Stayed 2 nights as a couple in a club room cannot fault , arrived early off a long flight from the uk, tired we were shown into exec lounge , given tea , coffee offered light refs whilst we were checked in early very welcomed , All staff we spoke to very friendly , Room spotless,well equipped , Club room... More

the service was very good during my stay. the concierge was very helpful and friendly, he try his best answering our queries, arrange transport and give quality advice on where to go in Bangkok. the skybar view is fantastic. who cares of the expensive drink? the view, the ambiance and the companies is what i need. :D is so close... More

As a frequent traveller who's in a wheelchair I felt like we were treated like a second class citizen when we stayed herservicee booked two rooms, adjoining, and our main room is absolutely sub-par and equally dilapidated. Not withstanding that the room lack the amenities that a half decent hotel in the back wood of Laos would of have (such... More

what a terrible, slow and unfriendly service! They think they should behave like a cold highso waitresses, the overall impression is catastrophic. the drinks are very expensive but ti would be ok if they wouldn t be that small!! I mean, a martini glass in thailand is already half the size of a US one but if it is only... More

We visit Bangkok a lot. Have stayed in many hotels and this one we would use again no question. Its location is ideal (if you accept the traffic that clogs Bangkok anyway!) Being right amongst the 3 key shopping malls (not the only 3! Some great others as well) and having the biggest built around it kind of makes it... More

I needed a hotel that was close to a shopping centre as I was travelling with an infant. I got a decent corporate offer with breakfasts for 2. Check-in was prompt but the staff at the reception was not friendly. Despite staying for 4 nights, was unable to get a room upgrade. I specifically asked for a baby cot when... More

A very last minute change in our holiday destination saw us scrambling for air tickets and hotel accommodations. 2 couples traveling with 2 young children needed a hotel that was centrally located without the need to travel far for meals and shopping. Having stayed at the luxurious hotel next to Siam Paragon during our last 2 visits to Bangkok, we... More

I stayed at this hotel in Jan 2013 due to its location and special buy 2 get 3 package deal. Yes, you can't fault the location, it's connected to the Central World shopping centre where you could shop till you and quite a few nice restaurants. The swimming pool is nice and not overly crowded most of the time. The... More