Really nice hotel, clean rooms with all the normal facilities you would expect. Staff were friendly and helpful. Great choice and ample supply of breakfast. Nice swimming pool area. I would stay here again.

stayed here last year, hotel is old but still very clean. nice room and bathroom. pool is okay and clean, but a little update at the pool would do so good. example better chairs. spa was good for the thai massage. but what made this trip so good was the excellent service for lunch and dinner. the people are so... More

I booked with Agoda getting a standard room for 1,700 THB a night. The rooms are a decent size and tastefully decorated. The showers power is strong, the AC worked well and along with the lights was controlled from the bed which is useful during the night. The wifi strength was a bit intermittent but solid transfer speed when connected.... More

This hotel definitely deserved a good review. Our room was free upgraded from superior to deluxe. This is a surprise, but later informed by hotel staffs it was promotion of booking via internet. The deluxe room itself was in decent condition, and very well maintained, compared with other hotel we've stayed in Thailand. We did received a welcome drink, welcome... More

The hotel is pretty conveniently located, about 20 minutes walk to night market. The hotel pretty much fit what one would expect of a 4 star hotel except that they do not provide free wifi in the rooms or lobby area. The charge for wifi is very unreasonable. This hotel is not a good choice for one who needs ready... More

Empress Hotel was probably a classy, high end hotel in its day, but is quite outdated and a bit stale/musty now. There was nothing "wrong" with the hotel... the rooms were clean, with fairly comfortable beds and nice turndown service. They supply plenty of bottled water, fresh flowers in the room and free wifi (others have mentioned expensive wifi, but... More

I havve been staying at the Emprees for 7 years. It was the first hotel I ever stayed at in Chiang Mai. Before you even get in there is a warm greeting from the door staff and the lobby area is full of fresh flowers. There is a simple elegance to the hotel. The rooms are large and decorated in... More

Just returned from Chiang Mai, We had a lovely stay, friendly staff, excellent service from the restaurant staff. Rooms traditional Thai style ...surprise treats on our pillow every night. Although the hotel is very busy with guided tours staying, we felt still very special as a family of four.

Nine of us stopped here on a visit to Chiang Mai and as we arrived they had the buffet meal underway that was superb. We very quickly booked in and dashed to the restaurant to enjoy what can only be described as heaven on a plate. Our room looked out to the back of the hotel where there was a... More