Love everything about this place! The service is incredible. Everyone is so friendly. We did the romantic dinner. It's very special and we will never forget. The room is so clean and beautiful. Don't miss out the spa!!! We also love the food there ,very good value for the price we pay.

Very pleasing, very nice staff, lovely pool, bad location, polite German group of 20, very annoying group of men including ex prime minister, improvised karaoke making the restaurant unbearable and police and security in every corridor 24 hours a day. But they gave us a free lunch because we had to cancel our dinner because of the noise. Over all.... More

Stayed here with my husband and two children (20 & 16). We all found the hotel to be very relaxing, the staff smiling and helpful, rooms well appointed and great food in the restaurants. Looking forward to returning there when possible.

I visited the Ratilanna last weekend for the Songkran water festival and it was a great experience from start to finish. Only a ten minute drive from the airport we arrived to check in and received a mini tour of the hotel from a very friendly member of staff. On being shown to our room we were stunned by the... More

I stayed here for three nights when visting Chiang Mai in March 2013. The hotel itself is gorgeous and the service was equally as impressive. The rooms are large and very nicely decorated with such beautiful wood work. I could not have been happier with my stay here. I would cetainly recommend this hotel to anyone visiting the Chiang Mai... More

We spent a week at this hotel whilst visiting friends in Chiang Mai in November 2012. The hotel is centrally located and right on the river, with close proximity to the markets and all that Chiang Mai has to offer. The rooms are huge, with classic Thai style decor and all of the amenities. Our room had its own lounge... More

Booked this hotel not really knowing what to expect ! Our room was the largest we had ever stayed in and the bathroom was to die for - a waterfall in the wall !! Food was wonderful as was the service. Eating on the terrace made each breakfast and dinner a perfect experience. So many perfect little touches around the... More

We just kept walking around saying, "Oh my God!" over and over. The room was a corner room overlooking the infinity pool that gave onto the brown river beyond. Everything that other reviewers have said about the waterfall in the bathroom, the balcony, and the other amenities, I heartily agree with. The staff couldn't have been nicer. They arranged transport... More

Four wonderful days in this beautiful city and four peaceful nights in this great hotel. We had a corner room on the second floor giving on the river and the swimming pool!!!! Loved the room and the bathroom. the room was spacious and it had a balcony with a sofa bed where we could relax when back in the hotel... More