Excellent location, clean, tidy rooms and wonderful customer service. (Martin is the best!!). Stayed here two nights and will stay again. Perfect location and concierge amazing. Helped with train tickets as well as transit to and from airport. Highly recommend. Excellent value.

This was our 2nd trip to Hanoi and we have stayed at the hotel on both occasions and returned this time with our daughter and her partner. The quality of the hotel was excellent value for money and we were more than happy with our stay. Breaky excellent, location and close to all that Hanoi has to offer. The staff... More

My husband and I stayed at the Splendid Star Grand Hotel for two nights at the end of our stay in Vietnam. We travelled south to north for four weeks and stayed in a lot of hotels. Over that time, this hotel stood out as the best - it had the best service by far and beyond. The concierge was... More

A great little hotel in a perfect location. The rooms are spacious and nicely appointed, and meticulously clean thanks to the sweet, charming, and forever cheerful chamber maids. The breakfast is good - a la carte - and plentiful. I stayed there at the beginning of my adventures in Vietnam, and again at the end of the trip. It was... More

Every thing about this hotel is brilliant, rooms are nice size, in a great location, anything you want or need is a 5 minute walk but its tucked away in a little alley which keeps it nice and quiet. Yet were this hotel really sets itself apart from the others is its service. From th moment we arrived Martin and... More

Our experience at the Splendid Star was incredible. For the price the hotel has everything you could want or need, including a delicious free breakfast, wireless internet, AC, complimentary juice, water, coffee and tea. It's location is great, right by the lake with lots of cute shops, bars and restaurants all within walking distance. As two girls traveling Vietnam alone... More

We stayed at this hotel off and on for the week when we were in Hanoi. We were very warmly welcomed by Martin on arrival who shared his vast knowledge of the sights and other helpful tips like restaurants to eat at and how much a taxi fare should cost. Martin was very helpful in arranging our trips to Halong... More

I usually stay at Splendid Star Grand Hotel over the past year when I come to Hanoi on business. Because of better location to go everywhere for business or sightseeing, clean room, cheaper room charge and included tasty breakfast. I have especially something to tell you about another reason. It’s this hotel staffs’ “service and hospitality”. This hotel is the... More

This hotel has a perfect location with walking distance to old quarters, the lake and good restaurants. Just around the corner is a great area for shopping as well. Rooms are perfect for families with two queen size beds. Staff are very eager to help out with whatever you need and arranged transfer to/from airport. The breakfast is included but... More