My ghost! So tired to think about the day where I stayed in Luxe hotel. I booked via agoda the room and I demanded them a taxi to pick me up from the airport and I didn't forget to phone the hotel to recall the taxi history before my travelling just a few day but finally I waited at the... More

We stayed in this hotel for one night and it's sister hotel, the Wings, both hotels are fine, the issue is the travel agency at both hotels, we were told by the staff that the only way to get to Ninh Binh was to go by mini bus for 14 dollar which we paid, a two hour journey took 6hour... More

I had friends arrive here before I did so they arranged to have me picked up from my bus the following day, the manager (can't remember his name) picked me up as arranged, no fee as usual. Room was good, all the usuals, tv, air con, big bed, double doors onto courtyard etc etc all for $16 a night. I... More

We booked the hotel not really knowing what to expect. I must say that we were generally happy with our stay and we had a good experience with the staff. We stayed for a total of 5 nights with a trip to Ha Long Bay and Sapa breaking up our stay in the middle. We booked the tours with the... More

Not a bad place for $12 dollars but could ave been better. The rooms are ok but not as nice as the pictures show. Also had problems with the water in our bathroom. Had to ask everytime we wanted it on. I think the whole hotel had a problem so it may not have been thier fault. They did fix... More

So, I had two bookings for this hotel, one before and one after my trip to Ha Giang. The first time, they said that there was no room available and walked me to another hotel (Wing Hotel) but it was also full so I was taken (by motorbike) to a crappy hostel (Hoa Duong Hotel). I was tired and accepted... More

The rooms are clean enough but the staff hassle you everytime you pass reception from the moment you check in to leaving the hotel about booking trips with them, breakfast is included between 7-10am but its very poor and if your not there before 9.30 they won't serve you. There trips are over priced and they don't book what you... More

I stayed at the Luxe for a little over 3 weeks and don't have enough great things to say about it. I worked in Hanoi for two months this summer and stayed at quite a few hotel. The Luxe is hands down the nicest, friendliest, and cheapest hotel I stayed in. The hotel was recently refurbished and the rooms are... More

We arrived in hanoi at 5am and the receptionist was asleep but before we could knock he was awake and he let us in and held our luggage we went for a walk and at 8am we checked in the hotel gave us a free early check in if we booked a tour through them (half a nightly rate was... More