Tu Linh may not be a fancy building, but the service is one of the best I've had anywhere. The staff were genuinely kind and helpful and offered us great breakfast and sightseeing advice/directions every morning. Tim was always there to offer us fruit and drinks after a day out in the hot weather, which was much appreciated! Even though... More

The staff went to to ends of the earth to make sure our stay was awesome. The rooms are very cheap for what you get. Only negative was that the hotel restaurant wasn't all that great (but not bad), but you should be exploring Hanoi's awesome food scene anyway.

Tu Linh Palace Hotel was our first Hotel in Hanoi and we definitly will go back there again. The staffs are great, especially Mr "Tim" & Miss "Bac" who's always nice and helpful. They provide us information of the city, and always pay attention for any questions we had. Rooms were nice and clean. Minibar downstairs always provide fresh fruits... More

Best service and hotel we had throughout our 2-week Vietnam/Cambodia trip! We did a fair bit of research for accommodation and I don't regret Tu Linh whatsoever, I would go back in a heartbeat. Described as a budget hotel in most guides, this place had all the basic comforts we needed but with 5-star service. I truly believe that the... More

The hotel scene in Hanoi worried me, with so many hotels being accorded 5 stars by reviewers. With forums occasionally mentioning false reviews, we booked this hotel based on the photos and the price. We travelled as a family of 5, and had booked the honeymoon suite for the three boys, and a deluxe room for us. The rooms were... More

Tu Linh Palace Hotel was our first Hotel in Vietnam and we would always go back there. We were welcomed warmly by lovely "Tim" who gave us information of the city, tips for street food (Hotel is very central) and who always had an ear for any questions we had. Also all the other staff was very friendly and nice... More

We loved this place. We booked originally for three nights, but we loved it so much we booked an additional night after returning from a cruise. Before we even arrived at the hotel, the staff were amazing - they gave us lots of information about what to do at the airport/what to expect should we take a taxi. We decided... More

Personally, I hate how so many people put 5-star (excellent) ratings on hotels & attractions just because they liked them, i.e. they were ok. Tu Linh Palace Hotel however, very easily deserves a 5-star rating!! The staff members friendliness and helpfulness is nothing short of outstanding - Tim even walked with us down the street to take us to a... More

First the good things: the staff, the location, value for money, cleanliness. Second, the pretty good things: the room, breakfast. Third, the bad things... er... If I ever head back to Hanoi, I'll be staying here.