All staffs are friendly and very helpful to suggest and guide in detail(with map) where should we visit upon arrival as well as fulfilled all our need from times to times. Free drinks available all day long *their fruit juices are fabulous.The hotel located very conveniently, just few minutes walk to Saint Joseph Cathedral, Hoan Kien Lake, Water Puppet theatre... More

I stayed here with 3 of my friends in the family suite. Our room was large, bright, clean, and comfortable. It had a lovely porch and a computer with internet in the room. There was more than enough space for 4 adults and our large packs. The breakfast was great but the best part about this hotel was the staff.... More

After a long flight and a crazy drive into Hanoi, we were so incredibly pleased to walk into the lovely hotel. We were greeted with Hannah's warm smile and immediately felt at ease. We stayed in the "Family room" with a total of 4 adults. The room was spacious, clean, and extremely comfortable. It was great to have a computer... More

Friendly competent staff and a good location to stay in the Old Quarter of Hanoi with most sights within easy walking distance.There are cheaper places to stay but this is well worth it especially if it's your first visit to Hanoi and there is a computer in the room so you don't have to look for an internet cafe (or... More

This is truly a fantastic hotel set right in the centre of the Old Quarter of Hanoi amid the cities tourist spots, which are all within easy walking distance. St Joseph's Cathedral is next to the hotel, and is definately worth a visit. The girls at reception, Hannah and Jenny, are just remarkable, and made our stay so memorable, nothing... More

We enjoyed our two stays here in May and appreciated the helpful service and friendliness of the staff and Hannah (spelling?) in particular. They stored our luggage for a week while we went to Halong Bay then Sapa, and allowed us a shower between our tours even giving us drinks and fruit free of charge. Our room was nice with... More

I can't find a hotel better than this. Superb Hotel Staff, many thanks to Jenny, Hannah, and 2 guy helpers. All of them are just lovely and helpful. Don't miss this hotel, take the family suite. It's super spacious, clean, big bed, bright room, small sofa, computer, free wifi, free juice whenever we walked into the hotel. It even has... More

We stayed here for 2 nights before leaving to go to Halong Bay, we loved it so much that when we came back to Hanoi we booked another room. The Staff are really friendly and helpful and are really funny, they genuinely appear to really like their job. Your always offered a drink of juice or tea when ever you... More

Have stayed in the splendid star rooms many times and have to say always a comfortable stay, staff happy to help. And when we had a problem with our room they changed us to a sister hotel. One word of advice they also own hotel chao on same street this hotel isn't anywhere near as nice as the others so... More