I booked the Topaz because of it's location and also because it seemed a good rate for a nice suite with a terrace & jacuzzi tub. The room was nice. The jets in the tub didn't really work all that well. And it was a little too hot, then rainy, to sit on the terrace. I will write however to... More

My stay at Hanoi Topaz Hotel was truly comfortable and the amenities that were provided (such as PC with wifi and cable TV) certainly exceeded our expectations. Overall environment was clean and the beds were comfortable. But what impressed me most was certainly the staffs. They went out of the way to attend to our requests and ensured that everything... More

I highly recommend Hanoi Topaz Hotel to anyone who are thinking of visiting Hanoi. I had an excellent stay there. The staff are very helpful and they do go extra miles to make our stay there as convenient as they could and take care of the details of our needs there. The room and the tour that the hotel arranged... More

My stay here was nothing but pleasant. The staff were great, the rooms fairly priced, and the standards high. I got to know the staff really well and even got to hear more about their lives. You could tell they were really invested in their work and committed to delivering fantastic service and a great all round experience. The rooms... More

the hotel has good location, clean rooms with a pc and internet in every room, and wi-fi.but what prompted us to write this review is that the staff are incredibly friendly and helpful. they booked tours for us at reasonable prices and came up trumps every time with the promised extras that you always doubt will actually appear. we returned... More

We stayed 3 nights in this hotel. The staff were always very courteous and helpful and the wifi was fast and reliable. The computers that they provide in the bedrooms are fairly good too. The rooms are clean and modern, but most have no windows. Overall a nice place to stay.

Our stay in Hanoi was truly the highlight of our trip. After 20 plus days traveling it was such a relief to stay in this pleasant, modern and comfortable accommodation in a nice location with such amazing staff. Greeted with a big smile and cup of juice the rooms were very modern and clean and spacious, for two young travelers... More

This hotel took care of everything I needed. Very cheap hotel, and for the price you'd expect poor service. Not the case. The staff was overly friendly (genuine though) and was ready to do anything for us. They gave us great information considering booking things to do and the best way to get to tourist sites in the area. Further,... More

This place is a real gem! The customer service is outstanding and the reason I didn't get a five is I did not like the breakfast and there is construction going on otherwise the rooms would've been tomb like quiet. Hoa and Bella were always there to cheerfully and thoroughly answered any questions that we had. We were able to... More