Great rooms , nice location. The service is unbeatable and for the price it's 5 star. The staff bent over backwards to make sure I felt comfortable and enjoyed my stay. Can't recommend highly enough for the price. The room had a great view and was more than enough for one!

This guest house is great. We have loved everything from our airport pickup, welcome drink and cool towel to freshen up. Nothing to too hard for the staff, who are always happy and friendly and ready to help. The rooms are lovely, have aircon and are spotless clean. Breakfast is good and included wifi handy. The staff helped us organise... More

Hanoi was my first stop in Vietnam, which can be a bit daunting to someone used to the more "laid-back" locations in Asia. Hanoi Guesthouse turned out to be a superb choice, for the staff speaks good English and go out of their way to answer questions and accommodate requests. They are actively involved in making your stay in the... More

The warm welcome when you arrive at reception from the staff, sets the tone for the rest of your stay. The staff are friendly and helpful, a great place to book tours and tickets as they made the process so easy. The rooms are well kept, clean and modern. The hotel is located centrally in the Old Quarter, with great... More

We are four 50 somethings from New Zealand travelling around China, Vietnam, Cambodia and Thailand and the Hanoi Guesthouse was among the best we have experienced so far. The reception staff were very friendly on arrival, the rooms are clean and spacious. We stayed three days and all the staff are amazing from reception, to travel desk, restaurant and even... More

From the moment our booking was confirmed, the staff went over and above providing excellent service. They were all extremely helpful without being intrusive, and made our stay in Hanoi a joy. They booked all our tours, taxis and always provided the cheap and more expensive option. After returning from Sa Pa on the overnight train it was such a... More

Hanoi Guest House is centrally located and with good value for money. The staff is very friendly, professional and fun and a joy to talk to. There was an initial mistake of giving us a double room instead of twin as we had ordered and the hotel was fully booked, but they gave us an extra free night to make... More

I would come back to this guesthouse in a heartbeat and stay here every time I'm in Hanoi. Not only is the location smack bang in the centre of one of the world's most amazing neighbourhoods but the service is impeccable. Nga and her team went above and beyond in their customer service, taking the time to ensure we had... More

First of all, their service is good and professional. Personnel of hotel are very friendly and helpful! They strive their best to help us to arrange our schedule and itinerary to suit to our preferences. Besides, the rooms are clean and the location of the hotel is good as it is located in the heart of Old Quarters. I would... More