We stayed inthis hotel April 2013 for several nights. The location of the hotel and the service was exccellent and more than worth the price. We felt more than welcome by the manager Thomas, the staff behind the reception (especially Jenny) and all the other members of staff. They were all very helpful and always ready to assist. Although the... More

The Hotel looks a lot more expensive than it is with and impressive frontage and lobby on a street where most hotels are hidden down alleys or narrow passages. The English speaking Staff were extremely helpful and accommodating. Breakfast had a good range of Asian and Western food in a pleasant top floor room with panoramic views, The twin room... More

We recently stayed at this hotel and our point of view is was just fine, the hotel is under renovation by new owners and is managed by Thomas. What a delightful man and his staff were excellent, they were always ready to assist us with anything we requested. the food was fine , we only used the hotel for our... More

This hotel was smack dab in the middle of old town. Walk out the door and you are in the thick of the action, dodging scooters and trinket sellers. The hotel was a little worn but they looked like they were giving the place a facelift while we were there. The staff was very friendly and helpful and excellent overall.... More

One of the most memorable experiences of a great holiday in Vietnam was when we stepped out of the Hoabinh Palace and into the old city of Hanoi. We were truly in the centre of the action in Hanoi, with the shops, cyclos, hawkers, honda50s and a seething torrent of life. The hotel is located bang in the middle of... More

Good: *) Good location. For the first time it could be not very easy find it, but anyway you will use taxi, so it's not problem. Hotel stands near a big park with lake in the center of city. *) As to executive room - it's spacious, with small balcony and AC. Stuff is polite and helpful Not good: *)... More

In amongst the narrow streets of Hanoi is a small hotel is this nice hotel The staff were friendly and helpful. The rooms a little small and a little tired but they were clean and in a good location. There is a restaurant for breakfast which has a buffet selection which was OK. It had free internet which is always... More

Stayed here last year and this is a lovely hotel,very palacial from outside,even if you are passing through or staying for a while,rooms not overley large but comfortable and clean,staff polite and very helpful,food very nice,but this is a cheap country and good food is plentiful,bikes eveywhere!!!

Our family of three stayed here for five nights from 10-15th January. The room we stayed in (*a family suite) was clean, spacious and had comfortable beds. The furnishing and decor was tastefully done up. In-room facilities like the TV, Aircon, hair dryer and water heater were all functioning well. The hotel porter, receptionist, housekeeping, restaurant, and concierge staffs were... More