We stayed for 5 nights at the Holiday Gold Hotel as the first leg of our Vietnam trip. We were warmly welcomed from the moment we arrived and the staff couldn't do enough to help us and look after our two kids (4 and 2). Jenny in particular and another guy whose name escapes us (he seemed to be on... More

Hanoi holiday gold is probably the best in the area. Everybody is so warm and accommodating, and it's very affordable and accessible as well. Thanks to Mina, Jenny and everybody. We highly recommend Hanoi Holiday Gold to everyone who will visit Hanoi. :)

This is an excellent hotel for the price. We had been staying in a higher priced hotel but ended up staying here when coming back early from Halong Bay cruise due to weather. As it was so good we decided to stay a further two nights until leaving Hanoi. The customer service was outstanding. Front desk arranged anything that you... More

We loved the Holiday Gold Hotel - clean rooms, delicious breakfast choices, free Wifi, fabulous location, comfortable beds (new doonas, pillows and soft matress tops were put on the beds while we were there) but best of all were the wonderful staff. They were always smiling and friendly and went out of their way to help in any way possible... More

I have been in touch with the staff prior to my visit. I have heard good reviews and positive feedbacks about this hotel. SInce it was my first time to travel outside my country, I was really skeptic and meticulous with picking a hotel. They respond to my emails in a timely manner. They offer free pick up if you... More

Great location in the middle of Old Quarter (2km away from all major attractions in Hanoi including shops for your souvenirs), basic clean room with WIFI facility in the room, good breakfast (western or local), extremely helpful/friendly staffs making perfect arrangement for day tours (Halong Bay and Hao Lu), airport pickup (free for 3N stays) and provides great recommendation for... More

Super friendly and helpful staff, simple but tasty breakfasts, clean and comfortable rooms. Good location in the middle of the Old Quarter, but not too far to walk to the lake... all in all, excellent value for money, and very friendly to kids too :)

From the minute we arrived the service was first class ,The staff are really helpful, from booking train tickets, arranging taxi's, walking with us to show us a good place to eat to coming to the train station with us to make sure we got the right train to Sapa, nothing seemed too much trouble, We stayed a total of... More

We really enjoyed our stay at this hotel. The staff was really accommodating and helpful. We had free airport pick-up because we booked 3 nights with them and there was free set breakfast--my friends and I actually miss the omelette. (: They went out of their way to prepare breakfast for us at 6:00 am when the kitchen supposedly opens... More