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Family Inn Saigon Hotel Reviews, Ho Chi Minh City

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84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
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Family Inn Saigon
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Ranked #46 of 513 Ho Chi Minh City B&B and Inns
4.0 of 5 stars 126 Reviews
Most recent review
“Fairly good hotel in Ho Chi Minh City”
4 of 5 stars Reviewed 31 May 2013
Edward H Melbourne, Australia
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126 reviews from our community

    Trip type
Traveller rating
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    67
    17
    7
    3
Date Rating
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Fairly good hotel in Ho Chi Minh City”
4 of 5 stars Reviewed 31 May 2013

I had a good stay at Family inn Saigon. The staff were friendly and my room had a window. Others in my tour group had a room without a window which would have been awful. The breakfast was very good in comparison with other hotels I stayed in in Vietnam. The area in which the hotel is located is okay.... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
9 June 2013

Dear Edward H , Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to... More

Sydney, Australia
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
“Less Than Average in Ho Chi Minh”
2 of 5 stars Reviewed 28 May 2013

Stayed here as part of an Intrepid trip and I would have to say this is the worst of all the hotels we stayed at throughout Vietnam. Most rooms do not have windows, which ours did not and it is surprising how much we take them for granted. There is no pool or fitness area. The restaurant would be below... More

Was this review helpful? Yes 1
See 2 more reviews by kiwiKento for Ho Chi Minh City
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
30 May 2013

Dear KiwiKento, I would like to express my appreciation for providing us with your personal feedback. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. We hope we can have the pleasure of serving you again in the future. Best regards, More

Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Not bad”
3 of 5 stars Reviewed 26 May 2013

No elevator to reception and the one elevator made waiting normal but apart from this there is nothing to fault here. Nice small upstairs restaurant with a nice view and a massive bath,staff came out with a big umbrella when it rained. I wondered like others on my intrepid tour whether this was the red light district but if it... More

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See 2 more reviews by Roger H for Ho Chi Minh City
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
30 May 2013

Dear Roger H, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service... More

Wodonga, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great value for the rate”
4 of 5 stars Reviewed 25 May 2013

Family Inn Friendly and helpful staff, able to speak English Great location , very easy and always available taxis 15 minute walk to Ben Tranh Market. Convenience store , bank and restaurants in same street Breakfast is good Lift is small and slow , no air-conditioning in lifts or hallways so uncomfortable Beds a little hard and air con in... More

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Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
26 May 2013

Dear Valued Guest, We are so delighted to receive your heart-warming comments of our facilities and services. Most importantly, we are very glad that you had enjoyed our breakfast . Thank you also for rating us the best hotel in our vicinity. Your nice feedback is equivalent to recommending us to prospective guests and we highly appreciate that. Hope to... More

Vancouver
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“Good location, interesting city!”
4 of 5 stars Reviewed 21 May 2013

Stayed 2 nights pretour, decent hotel in good location, walked to War Remnants museum (shocking, must-see), and ID Cafe for amazing salad roll & drink of mint, coconut & lychee juice! Also near Ben Thanh market. Crazy traffic in Saigon, great coffee. Neat park, went to Mexican-vietnamese restaurant.

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
24 May 2013

Dear liltravlr, Thank you very much for ranking us four-star here on Trip Advisor and sharing your positive comments about our hotel location. I look forward to welcoming you soon. Best regards, More

1 review
“Good location, good breakfast and great service”
4 of 5 stars Reviewed 15 May 2013

Had a nice 2 night stay there in may. Were greeted very friendly and everybody helping us. The only thing they could do better, was to minimize the noise in the hallways, with the walkie- talkies, we slept great and the showers and the bathroom were awesome. It is very close to everything so walking is an option. The breakfast... More

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Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
22 May 2013

Dear Gudrun J, Thank you for taking time to post your nice comments on Tripadvisor. It is great to know that you particularly enjoyed your trip with Family Inn Saigon. We always ensure that our guests are well taken care of and ensure that they bring back home great experiences staying in our hotel. We look forward to the pleasure... More

seimreap
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“The best hotel and good location,”
4 of 5 stars Reviewed 2 May 2013

This is a good Hotel that i used to stay in Saigon, room is clean, reasonable price, good location, a lot of restaurant around by friendly staff and warmly welcome, good breakfast it is fantastic hotel among many hotel in Saigon.

Was this review helpful? Yes 1
Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
7 May 2013

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good location, friendly staff and tidy rooms”
4 of 5 stars Reviewed 1 May 2013

We stayed here for three nights in April. The staff were very friendly, we checked in early and this wasn't a problem. The room was tidy, it was also clean! Would recommend to travelers !! It was close to the war museum and other attractions. A nice park situated just down the road. 24hr mini mart over the road.

Was this review helpful? Yes 1
Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
7 May 2013

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More

Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Not for family with small children”
2 of 5 stars Reviewed 26 April 2013

When we booked a room we also requested a baby cot. I would assume they'd be considerate of the fact that we have small children yet they put us in a room facing the street. At night the bar and other night life played music so loud until about 3am. The windows were single pane so my kids kept waking... More

Was this review helpful? Yes
Family Inn S, Front Office Manager at Family Inn Saigon, responded to this review
7 May 2013

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service... More

Dandenong
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Ok Hotel, good service but quite expensive for the area and standard of room.”
3 of 5 stars Reviewed 20 April 2013

This was the first hotel we stayed in on our vacation and it was a good starting point. The staff were great particularly the door men. They spoke good English, were helpful with information about Saigon and one guy "Viet" even bought me a coffee when I asked him where I could get one early one morning. He simply yelled... More

Was this review helpful? Yes
Family Inn S, Guest Relations Manager at Family Inn Saigon, responded to this review
7 May 2013

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

 
 
Family Inn Saigon
Family Inn Saigon
4.0 of 5 stars 126 reviews
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Additional Information about Family Inn Saigon

Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City
Family Inn Saigon Hotel
Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
Ranked #46 of 513 B&Bs / Inns in Ho Chi Minh City
Price Range: $
Hotel Class:3.5 star (3.5*)
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Family Inn Saigon
84A Bui Thi Xuan Street District 1
Ho Chi Minh City
Vietnam
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