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Diplomat

4.0 of 5
29 1 Tauelsyzdyk Street, Astana 01000, Kazakhstan
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Diplomat
Ranked #7 of 31 hotels in Astana
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22 reviews from our community

    Trip type
Traveller rating
    4
    6
    10
    0
    2
Date Rating
Atyrau, Kazakhstan
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

Perfect locations, close to CBD and diplomatic town. Recently stayed in this hotel for 3rd; alway get the room facing directly to baiterek. beautiful view. The room is large and clean. Friendly staff and quite helpfull. The breakfast is nice - great selection of meals.

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Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 10 March 2013

A very big room and comfortable stay. Great location too as near the shopping mall and the Baiterek tower. If you have energy you can walk all the way to Khan Shatyr. The food was also very nice and a nice view at the balcony. Staff was friendly. Would stay again if i visit Astana again.

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Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 November 2012

was there for 2 nights in 2 different rooms. pretty (western) average hotel, rooms have enough of place, bathrooms are nice and clean. breakfast was pretty good, nice buffet. + mini bar + nice bathrooms + big hotelrooms + friendly and helpfully people + breakfast - 1st room was very hot, it took all night long to cool down -... More

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Brugge
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 November 2012

The location of this hotel is perfect if you are coming to Astana on a business trip. My room was very big, comfortable and clean. What leaves much to be desired is service.. and breakfast.. Imagine taking a cold shower every day.. I understand that there are big problems with water in Astana but I expected the hotel to provide... More

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Paris, France
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 8 October 2012

The hotel has an excellent geographic situation near the big place of the "new town"! Unfortunately there is not much to say besides the location... The staff doesn't speak English and if they do they cannot really explain or understand you! It has been really hard to get information about what to do and see in the city or even... More

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3 of 5 stars Reviewed 6 October 2012

Location of the hotel is good especially if you have meetings in this part of the city. Rooms are spacious with good bed. Electric sockets are apparently connected to some of the light switches so I had to experiment with it to successfully charge the phone. Regarding food, you can eat only in lobby bar because restaurant in 1st floor... More

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Moscow, Russia
Contributor
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23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 30 September 2012

Good location, spacious rooms, excellent view at night, extremely comfortable bed and good sleep. Not many guests in the hotel, so one feels silence and desertion. Breakfast is average. The staff is friendly but relaxed and sluggish. In the lobby bar It can take up to 10 min. for a waiter to come up after you called him and you... More

Was this review helpful? Yes 1
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3 of 5 stars Reviewed 1 April 2012

Whoever the room designer was must have been depressed. brown everything--floor, walls, bed, drapes. large room-- slow internet ( free). breakfast offering was sporadic. It was close to my destination and convenient. the lobby is quite elaborate and gives false expectations of what is upstairs. its ok...not more. check all invoices as the staff can get confused.

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See 2 more reviews by shust for Astana
Sanur, Indonesia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 8 January 2012

I stayed at the Diplomat for an extended period of time during winter 2011-2012. The rooms are large and comfortable - definitely not luxury, but highly functional. Bathrooms are okay - showers frequently leak, especially from the floors above, but again highly functional. Ask for a room with a view of the Baetyrk - the rooms have large windows and... More

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Kokshetau, Kazakhstan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 January 2012

Cheaper than most hotels on the modern side of the river. Excellent location for walking round the centre of town. Room large and clean, staff very helpful for arranging taxis. Bar area large with comfortable seats and the menu looked good although we did not try it. Breakfast was average but omelettes cooked to order

Was this review helpful? Yes 1
 
 
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Additional Information about Diplomat

Also Known As:
Diplomat Hotel
Diplomat Hotel Astana
Address: 29 1 Tauelsyzdyk Street, Astana 01000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Amenities:
Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 31 hotels in Astana
Price Range: $$$
Hotel Class:4 star (4*)
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Diplomat
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