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Hilton Colombo

4.0 of 5
2 Sir Chittampalam A Gardiner Mawatha, Colombo 2, Sri Lanka
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Hilton Colombo
Ranked #10 of 26 hotels in Colombo
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659 reviews from our community

Traveller rating
    190
    296
    116
    36
    21
See reviews for
Families
83
 
Couples
176
 
Solo
79
 
Business
223
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dubai
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Stayed there 2 nights in June as part of a 7 day trip to SriLanka. Standard comfortable Hilton experience as always. Offered to upgrade to executive level at extra charge but we opt out. Breakfast was good but not as elaborate as I have seen in some other Hilton properties but still very good. The hotel needs a modern uplift... More

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Paris
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 17 June 2013 NEW

The lobby looks nice but that's the only good thing in the hotel. Everything is very old and was due renovation many years ago. If you are nostalgic of the seventies then you may like it, otherwise choose a different hotel, it will be better and cheaper. Pros: - nice lobby - nice views from the room, although the windows... More

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Mumbai, India
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

Excellent hotel for stay in Colombo. Good food and nice staff. The hotel is a bit outdated in terms of the structure though but a convenient hotel to stay with good amenities and services. A recommended hotel for business stay.

Review collected in partnership with Hilton Hotels & Resorts

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Haleiwa, Hawaii
Top Contributor
108 reviews 108 reviews
77 hotel reviews
Reviews in 55 cities Reviews in 55 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

The Hilton Colombo is not only a hotel, but a landmark and one of the Grand Hotels in the country. Rooms were comfortable, many restaurants to select from. The pool was beautiful but a long walk from the rooms. I enjoyed the lobby lounge with life entertainment. Service was good an efficient. You're in walking distance to the city center.... More

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Rudolf_Tr0estler, General Manager at Hilton Colombo, responded to this review
18 June 2013

Dear eTurboNews, It is a pleasure to read your kind review and recommendation of Hilton Colombo! My team and I are delighted that you enjoyed your stay and that you felt well-looked after while you were with us. Your positive feedback certainly encourages us to continue delivering the outstanding Hilton hospitality and service to all our guests. Thank you for... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 11 June 2013

It was my first time in Sri Lanka but I have to say it certainly left a good impression. We booked the suite as the price was pretty affordable. The hotel is about 45 mins from the airport and we had a driver for the entire duration of our trip. The view from my room was awesome and the suite... More

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Rudolf_Tr0estler, General Manager at Hilton Colombo, responded to this review
14 June 2013

Dear KendraBlair, Thank you for reviewing your recent stay at Hilton Colombo. I am delighted to read that your experience with us left a good impression, especially as it was your first time in Sri Lanka! We very much appreciate your feedback and insights on our guest room, service, dining experience and facilities. You will be pleased to know that... More

Islamabad, Pakistan
1 review
3 of 5 stars Reviewed 8 June 2013

This is a good Hotel at a very nice location, the rooms are clean and well furnished. The Restaurant staff are biased and have preferences on guest, that is quite annoying. The food is extremely spicy and i had stomach problem during the whole week.

Review collected in partnership with Hilton Hotels & Resorts

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Rudolf_Tr0estler, General Manager at Hilton Colombo, responded to this review
10 June 2013

Dear Roomi.S H, Thank you for taking the time to post your review of Hilton Colombo, we very much appreciate receiving your valuable feedback. I am glad that our location and guest room suited your requirements during your stay. However, please accept my apologies if you were a bit overwhelmed by my team members while you were dining, which caused... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 June 2013

The Hilton Colombo has always been my favourite hotel in that city.....why so ? Several reasons...explained below. 1. The staff : across the board - in restaurants, reception, health club, everywhere. Always smiling and always ready to please. It does help to be a frequent guest and knowing a lot of the staff but they were pretty much the same... More

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Rudolf_Tr0estler, General Manager at Hilton Colombo, responded to this review
9 June 2013

Dear SanjeevM777, Hilton Colombo is honoured to be your preferred hotel in Colombo! My team and I thank you very much for letting us know what makes our hotel your favourite, from our convenient location, service and facilities to our restaurants and our chocolate cakes! Your special mention of our team members is truly appreciated and encourages all of us... More

Colombo, null, Sri Lanka
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 4 June 2013

I have been to many sports centers and gyms across Colombo, and I have to say this is the worst of the lot. To think Hilton would have a somewhat acceptable service, not only are their prices a complete rip off but their service is the worst I have come across! Last month my visit to Hilton sports center was... More

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Santa Fe, New Mexico
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 June 2013

My second visit to Colombo and I was again very happy with my decision to stay at the Hilton. The staff in the Executive Lounge are great as are those who work in Spices for breakfast. Kashmira always greeted us with a smile and was very welcoming. A great start to my day for the two weeks I was there.... More

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Heather_Mendis, General Manager at Hilton Colombo, responded to this review
4 June 2013

Dear Jason B, My team and I were delighted to welcome you back to Hilton Colombo! Thank you for once again sharing your wonderful experience with Tripadvisor, especially of the Sri Lankan hospitality you received during your stay. It is great to know that you felt very much at home and well-taken care of during your two weeks with us.... More

Chennai (Madras), India
1 review
3 of 5 stars Reviewed 30 May 2013

When you dine at the Hilton Colombo, beware, your plate of food may be snatched away by a waiter stating that you have picked food from a counter which you are not entitled to. We had a bitter experience on 28th May 2013 at the Spices, Hilton Colombo. We had chosen Indian fare for break fast and picked food from... More

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Heather_Mendis, General Manager at Hilton Colombo, responded to this review
5 June 2013

Dear Murali V, Please accept once again my personal apologies for the very unpleasant service you experienced at Spices Restaurant. As you know from our correspondence with you, we have investigated your case at length and we have, without question, taken positive steps forward to immediately improve and avoid similar incidents in the future. I have discussed this with all... More

 
 
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Additional Information about Hilton Colombo

Also Known As:
Hilton Colombo Hotel Colombo
Hilton Colombo Hotel
Hilton International Colombo
Colombo Hilton International
Colombo Hilton
Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 2, Sri Lanka
Phone Number:
Region: Sri Lanka > Colombo
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Colombo
#6 Luxury Hotels in Colombo
#7 Business Hotels in Colombo
#10 Family Hotels in Colombo
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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