Good location,Shopping, near light metro station,free WIFI Dirty room,Dirty refrigerator,Dirty keyring ,Ungly smells in the bathroom

Where to start from? old and grey towels, bad smelling blankets, very noisy reception all night, spoiled wall paint (due to moisture), breakfast in badly ventilated basement (and cheapest food products). Hotel management is watching all the corridors via CCTV so I doubt they may be watching or listening the rooms as well. If you are a male, it is... More

We were staying in Beyaz Kugu hotel, me and my friends, we knew it's a three stars hotel, but we couldn't believe our eyes when we saw that dirty windows...we even couldn't look outside. The room was also not very clean, but the towels from bathroom were really white and good smelling. And the bathroom was ok too. The breakfast... More

Reception staff (often in the person of a dark-haired woman in her mid-forties) is most unwelcome and rude - could not answer a simple question about the city and refused to call the Galata port for information when we asked about Bosphorus cruises (other than those that the hotel advertised for). We were told that we are free to leave... More