We stayed in a 3 bed room end of May 2013 at Orchid Hotel and Resort. The facility is beautiful but the service provided is really poor (especially the manager and the staff at the pool area are unfriendly and rude!!). The food at the buffet is ok, whereas the food ordered at the pool bar is horrible!! The toilets... More

Enchanting embiance, great pool, nice rooms and outstanding food!!! Most of the rooms are on the mountain slopes, so the morning view is wonderful. They have a took-took service to take you up to your room - really nice :)

Clean minimalistic rooms. Good and fast service. Very friendly. Family oreinted hotel. food was standard, nothing special. a/c in standard rooms points right at your face when you lie in bed. We kept having to turn off the a/c and back on again when it got hot.

The Orchid is as beautiful as seen on the pictures. The rooms are grouped by 3 to 6 and dispersed along the mountain. There are golf carts to carry you to your room if you feel the walk is too much. Personnally, we enjoyed it. The hotel is located right across the street from the beautiful aquarium. Unfortunately, that is... More

This hotel was a great value for the high quality. Three of us shared a room (queen bed and convertible sofa) for a total of $180 USD just before the high season was starting. The location is across the street from the beach and the hotel is affiliated with the Orchid Reed Hotel, which is less than 1 km down... More

My husband and I were expecting something really nice, we always used to look at it from down the road and always thought we'd want to go there and when we finally did at the end of september 2012... what a disappointment! The staff at the reception was awful and not available at all, although some of them were trying...... More

My husband a I have booked in at this hotel 3 times over the last 5 years and have loved it until now. It sadly has not kept its class. Usually our room has been fantastic and this visit we were placed in a tiny little room without the option to upgrade. The pool area is now dirty, unkept, zero... More

I stayed for three nights at this hotel and really liked it. I was almost put off beforehand by the negative reviews on here, but I am so glad that we went ahead and booked it. Our room was clean and the bed was comfortable. We were room 800 something so we were pretty high up the hill with amazing... More

we waited three hours for the rooms after checkin!!! rooms are old and tired pictures attached... service can be better. other reviews are old or on the top high end villas for 2500$ a night. I would not recommend this place.