I stayed there , first of all , in the check-in nobody pay atention to you , also on the site i made my reservation they said one price, and when i got there , the price was diferent and nobody care about that. After they treated me so bad on the loby , i went up to my roon... More

we stayed for one night at this hotel and we recommend you not to go here. the service was horrible and insulting. the counter man at the reception was very rude and not willing to help. two and a half hours (!!) after check in time, the room wasn't ready and we had to wait for some time before getting... More

This hotel, in a strip of hotels out of easy walking distance from the old city, was probably an excellent pick in it's day, but the facilities have faded and the unhelpful staff make it a poor choice when traveling to Jerusalem. Despite booking a 'non smoking' room, we tried several very smokey rooms before finally settling on a 'very... More

I went to Israel with a group all over when we came to Leonardo Jrusalem we had a very impressing welcome by the group manger she was lovely smiling kind and professional. The location is great the food was superb the rooms are fine and clean and the service is freindly we had a very good time.

I am staying at the Leonardo jerusalem hotel. It is very nice surprise for me and my family The rooms are well maintained, the food is very tasty, the pool is good for families and couples. The location is very good to tour at the old city and the new train is just nearby the hotel I will certainly will... More

I stayed at the Leonardo Hotel in Jerusalem this morning and was surprised to find a cute hotel with excellent service!!!! I was looking hotel with Reasonable price to Spend a weekend with the kids during Festival of Lights and I was glad to find a charming hotel with clean rooms and courteous service and most importantly the best breakfast... More

Very clean Very good service Nice hotel Rooms a bit small, but the rooms were very comfortable and clean, suitable for families and individuals, the location a bit far from the center but still was very worthwhile! The hotel staff was great, we enjoyed very highly recommended to anyone who comes to Jerusalem. Sure i will be again!!!!

I have to go with the opinion of many:bad cleaning, the problem seems to be bad management rather than the cleaning personal itself. Bad management also in reception area. I did this kind of job myself for many years and hardly ever saw such confusion, lack of professionalism. Personal pretty unqualified. Only few are friendly, most of them do not... More

We were in Jerusalem for a wedding, and took the opportunity to tour this amazing city. We were very happy with our choice of hotel. We were close enough to walk to the Old City, and/or find our way to excellent restaurants. But the hotel was away from traffic on a quiet street. By the variety of tour buses parked... More