Very bad experience on checking in. The clerk was half way through checking me in when he started checking someone else in instead! [--]? He then told me the swimming pool closes at 5.30pm. So how precisely is a businessmen in Amman on business supposed to use the pool? Answer, he isn't. I only booked this hotel so I could... More

This is a very lavish and nice hotel. One of the nicest I've seen. Definitely on par with some of nicer hotels and all the amenities you would expect to find there. Has fancy see thru glass elevators and very lavish rooms with digital switches to indicate you want room service for that day or do not disturb. The bathrooms... More

We stayed for 3 nights during a tour of Jordan at the end of 2012. We arrived after a long day of travel in the early hours of the morning and were swiftly checked in. The Room was very clean and of a good size, a little dated and probably 4 star rather than 5 star. All the staff were... More

Service was great, helpful staff organised drivers for my friend and I , we arrived at different times. Even though she arrived early she was able to access her room. I had access to the club lounge which was nice. Dinner and breakfast was included, both buffet. The buffet wasn't open for dinner so we ate in the Italian restaurant,... More

Stayed at the Kempinski at the end of April 2013. The room we had for first 3 days was clean but you could tell it was very lived in. Shower was good and overall not a bad size. The second room we stayed was on the 8th floor, this was after returning from Petra for our last night. This room... More

The Kempinski Amman is a gorgeous, sleek business-class 5-star hotel with polished service and seamless elegance. Everything is white, white, white punctuated by walls of glass through which views of the white city of Amman and the white hills beyond only reinforce the spare white modernism of the hotel. The top-level security here is rather intense at first - all... More

Just average rooms- nothing special, for a first- class hotel. {+} See-through glass elevators, with locally sourced artwork, behind. Full array of international TV channels. Intriguing view from higher floor windows. Pleasant breakfast buffet. Firm mattresses. {-} Original room cramped & tiny. "Deluxe" room was smokey at night/AM- due to adjoining room guest/s, & noisier than first room. First room... More

The service in this hotel is amazing, the staff was very helpful and nice. The room are rather spacious and the amenities were really nice. We had access to the executive lounge with my business partners which was calm and good for us to work a bit while having drinks. The breakfast buffet had all you would want. I highly... More

One of the best hotels I have stayed in. The location is ideal if you want a walk into the town centre. The staff are very helpful and do everything they can to help. If I get the chance I would stay here again. A highly recommended hotel.