I am a frequent regular guest of the phoenicia since its reoppening 12 years ago,i never felt as a guest but as at home,if Beirut is a jewel,phoenicia is the diamond but recently i felt some letting down,missing welcoming pastries in the diplomatic suite,minibar (complimentary for royal ambassador) not regularly replenished having us to request extra bottles of water and...
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A very large well situated, very clean and safe hotel. The hotel overlooks the bay and a small harbor with beautiful yachts. The conference facilities are excellent. The room service and restaurant food was pleasantly a good experience considering that this is my first trip to Lebanon. I was thrilled to see a few vegetarian options in the menu and...
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Dear RavichandranH,
Thank you for your recent stay at Phoenicia Hotel Beirut, it was a pleasure reading your review and feedback.
We are glad that you enjoyed your stay with us and that the Mediterranean view had a lasting impact on you.
As we understood this was your first visit to Lebanon but you were on a business trip, hopefully...
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Stayed at Phoenicia in Feb, 2012. I've been to many hotels in my life so far and this has been one of the best. The way they pay attention to the tiny details that make a difference is breath-taking. For example, the choice of soap bars and shampoos in the toilet is luxury. How the room service checks if you...
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Dear YousefOmar,
Thank you so much for your review, it was a pleasure reading that you enjoyed your stay at Phoenicia Hotel and ranked us as one of the best.
Same as we pay attention to tiny details, we have noticed that you do too by reading your remarkable detailed review.
We are happy you had a great experience and...
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A fine, high quality luxury Hotel in the heart of the city
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Dear Michael L,
Thank you so much for your review, it was a pleasure reading such a straight forward post that says it all!!
Looking forward to welcoming you back soon,
Best regards,
Christian Madsen
Hotel Manager
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I attended the 4 days Forum of the Lions Clubs International in December 2011. Good location. The hotel is near sea and some rooms have excellent view of the same. The hotel has everything that a star hotel of this category offers. Excellent spacious rooms, swimming pools, restaurants, spa etc etc. The hotel catered well to delegates from 56 member...
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Dear DGLION,
Thank you so much for your recent stay at Phoenicia Hotel Beirut; it was a great pleasure reading your review.
We truly value your feedback and the observations you have shared about our guest rooms and suites, the view towards the Mediterranean Sea and the restaurants, lounges and bars. It is with delight to learn that the recent...
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The Phoenicia Hotel has seen it all: glamorous events, scary times, first line in the civil war strife, windows shattered as a result of the bombing assassination of a prime minister, multinational meetings, and a continuous unremittingly first class management of hotel operations. Occupancy numbers have varied according to circumstances from zero when Beirut became a war zone, to over...
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The Phoenicia Hotel (aka Intercontinental) was a fantastic hotel. The staff were amazing, so helpful, efficient and happy, nothing was a problem to organize or assist with. The staff at the spa were also amazing, the treatments were excellent and the staff were well qualified and really knew what they were doing. The buffet breakfast was outstanding. The delux room...
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Dear Tracey010269,
Thank you so much for your recent stay at Phoenicia Hotel Beirut. Hope you had a great time in Beirut and enjoyed your stay.
It was a pleasure reading the observations you have shared and it is a pride for us to know that our employees are giving the best guest experience.
As well, we are glad to...
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Pros:
Location, Spacious rooms, view ( on sea-view rooms).
Lobby is very nice overlooking the swimming pool and the outside bar/restaurant. The swimming pool and area around it are also nice and perfectly located within the hotel.
Cons:
Some of the rooms, especially on the old tower ( hotel has two towers) has old or worn-out furniture; only when compared...
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Dear Bardeesi,
Thank you for your recent stay at Phoenicia Hotel Beirut and for taking the time to post this review.
We appreciate you sharing your experiences in such detail with us, enabling us to do better and hopefully welcoming you back soon.
Please allow us to briefly respond to your feedback as follows in order to assure you that...
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Wonderful hotel. Facilities are top class. Restaurants were excellent with a wide choice, breakfast was particularly good. All the hotel staff were professional, helpful and friendly.
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Dear Edel T,
Thank you for your recent stay at Phoenicia Hotel Beirut. We appreciate you taking the time to post this review. We are pleased to announce that after your review we were promoted to a number one ranking between the Hotels in Beirut. Thank you so much!
It was a pleasure reading the highlights and we are glad...
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I visited Phoenicia Hotel last October. I stayed there for 3 days for a conference. When in Beirut, I realised one thing that I havent noticed in any other destination up to that day: Dollars do REALLY count... The hotel service and everything was about money and paying, there was no hospitality mentality, just service and getting what you had...
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