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Sheraton Bogota Hotel Reviews, Bogota

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Sheraton Bogota

4.0 of 5
Cll 25B 69c-80, Bogota, Colombia
Hotel amenities
Sheraton Bogota
54 traveller photos
Ranked #89 of 189 hotels in Bogota
3.5 of 5 stars 139 Reviews
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139 reviews from our community

    Trip type
Traveller rating
    38
    53
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    12
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Date Rating
Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Not stellar.”
3 of 5 stars Reviewed 11 May 2013

We did not care much for this hotel. Rooms were fine. Club level lounge was never opened but you could get breakfast in the hotel restaurant. Woken up one Saturday morning by a loud band playing in the atrium maybe? It was strange. No ATM in hotel and they will not exchange money. Ended our stay early and went to... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
16 May 2013

Good day Edward H: I would like to thank you for your important stay feedback. We get with surprise the comment about our Club Lounge because this one is open for the guests staying on 9th and 10th floor and also for our Platinum members. Regarding the exchange money I would like to confirm there is a exchange place in... More

Chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Good for short stays”
4 of 5 stars Reviewed 29 April 2013

This hotel is good for business travelers who are in Bogota for a short time. Its close to the airport and located in a safe area. While the lobby is tiny the rooms are comfortable and clean. There are a few restaurants located around the hotel, mostly fast food though which makes it a little difficult to eat healthy. The... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
2 May 2013

Good day Moni558: Warm greetings from Sheraton Bogota. Thanks for sharing the experience you had in our property. We hope to have you again soon. Best regards, Heinz Linsker General Manager More

Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very old, in need of refurbishment”
3 of 5 stars Reviewed 24 April 2013

The hotel looks quite old inside and outside, with carpets all over the place. Gave me allergy. The only good points were the bathroom and how close it is to the airport - 10 minutes. Not a place I would go back to.

Was this review helpful? Yes 1
HEINZ L, General Manager at Sheraton Bogota, responded to this review
25 April 2013

Good day Lucamargos: Thanks for sharing your experience in our property. However I would like to confirm our Hotel was recently renovated ( rooms, main lobby, restaurants, meeting rooms, bar, etc). The carpet on selected places it is new as well. We hope you can give us the opportunity to have you again soon in our property and show you... More

Barranquilla
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“O.K., but not the typical Sheraton”
4 of 5 stars Reviewed 21 April 2013

For travelers used to Sheraton hotels, the Bogotá Sheraton can be somewhat of a disappointment: rather small lobby with no place to sit at times, dismal decor, all in all, a somewhat "stuffy" atmosphere. The rooms are comfortable but lack views, the noise from adjacent rooms and traffic are not what one would expect of the Sheraton chain. On the... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
25 April 2013

Good day Wschutmaat : Warm greetings from Sheraton Bogota. Thanks for sharing your important comments. We received with surprise the ones of our Lobby because this one was recently renovated. Close to the front desk we have different spaces for you to sit : another sofa close to the big and main one, our E- corner where you can find... More

Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good option for business trip!!!”
4 of 5 stars Reviewed 14 April 2013

I consider it a good option for business trip because it is located very close to the airport and to several industrial zones in Bogotá. My check-in process was very fast and all employees are very nice and educated. The breakfast is good but it could be better!!! it is easy to get public transportation in the front of the... More

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See 5 more reviews by Rossy P for Bogota
HEINZ L, General Manager at Sheraton Bogota, responded to this review
15 April 2013

Good day Rossy P: Thanks for all the important comments you have shared. We are always improving our service and all the products we offer, so I am going to share the comment regarding the buffet breakfast to the areas involved. Looking forward to your next visit. Best regards, HEINZ LINSKER General Manager More

Newark, Delaware
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Clean and modern”
4 of 5 stars Reviewed 12 April 2013

Nice clean hotel with friendly staff. Hotel was under some maintenance and construction during my stay. While it was quiet at night there is some noise during the day, which can make sleeping during the normal work hours a bit harder. There should be no problems with the noise during "normal" sleep times.

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
15 April 2013

Good day Mr. Kevin W: On behalf of Sheraton Bogota receive warm greetings. Thanks for sharing your recently experience in our property. Sometimes there are some adjustments we have to make on some of the rooms and unfortunately this causes a little bit of noise. We do our best in order to provide our guests with all the comfort they... More

Seattle, Washington
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“This is NOT a Sheraton!”
2 of 5 stars Reviewed 4 April 2013

OK, there's a sign on the building identifying it as a Sheraton hotel, and they do recognize the Starwood program, but that's about it. In reality, this hotel is operated by a Colombian hotel company. My guess is that they're paying a marketing fee to Starwood to use the Sheraton name. PROs: The hotel is close to the airport (10-15... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
6 April 2013

Good day "FlySeeFly" Thanks for sharing your experience through Tripadvisor and let us know your important comments. However I would like to confirm some of the points of the comment. Our rooms, lobby and bar are recently renovated and we are also adapting the facade of our property. We would like to offer the best product and service to all... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excelence By the Employees”
5 of 5 stars Reviewed 27 March 2013

The Hotel has great amenities. Indoor Swimming Pool and a great spa, a great breakfast. It is central to all things. I`ve stayed in this hotel for many years and it is always evolving for the better. I highly recomend it. Luisa Monroy the quality control coordinator is very knowledgeable and always ready to help in making your stay better.... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
2 April 2013

Good day "disappointed438" Warm greetings from Sheraton Bogota. I would like to thank you for your important comments. I am going to share it with my staff, especially with Luisa Monroy, our Quality Assurance Manager. We hope to continue having you in our property. Best regards, HEINZ LINSKER More

Atlanta GA
Top Contributor
138 reviews 138 reviews
26 hotel reviews
Reviews in 48 cities Reviews in 48 cities
59 helpful votes 59 helpful votes
“Not one of my favorite Starwood hotels”
3 of 5 stars Reviewed 24 March 2013 via mobile

Just finished staying at this hotel for a week on business. I wouldn't call the hotel awful but it does need a few things upgraded to get up to the Sheraton standard. Things that I was irated about was the hotel has no ATM. I got in late one night and couldn't even get peso's to tip my bell hop.... More

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HEINZ L, General Manager at Sheraton Bogota, responded to this review
27 March 2013

Good day " rfamily9" Receive warm greetings. Thanks for giving us the opportunity to get your important feedback. First of all I would like to confirm we do recognize all our Starwood Preferred members and we thank you for be part of this important program. I am going to share all your comments with my staff because it is important... More

Austin, TX
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Go somewhere else”
2 of 5 stars Reviewed 7 February 2013

I’ve stayed at this Sheraton in 2003, 2004, and again in 2012. I recall that this used to be a Four Points, but now the price is higher and name changed. I’m fairly sure they haven’t done any remodeling since I first went there in 2003, but instead had the same tired rooms for the whole time, so you’re paying... More

Was this review helpful? Yes 1
See 3 more reviews by MarknAmanda for Bogota
HEINZ L, Manager at Sheraton Bogota, responded to this review
14 February 2013

Good day "MarknAmanda" On behalf of Sheraton Bogota receive warm greetings.I would like to thank you for let us know about the experience you had in our Hotel. Regarding your comments about the conditions of our rooms I would like to confirm that all our rooms have been recently renovated. Also we meet all the quality standards to be a... More

 
 
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3.5 of 5 stars 139 reviews
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Additional Information about Sheraton Bogota

Also Known As:
Sheraton Bogota Hotel Bogota
Sheraton Bogota Hotel
Four Points Bogota
Bogota Four Points
Bogota Sheraton
Address: Cll 25B 69c-80, Bogota, Colombia
Region: Colombia > Bogota
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotels in Bogota
#35 Family Hotels in Bogota
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the new business center of Bogota at international airport. ... more   less 
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Sheraton Bogota
Cll 25B 69c-80
Bogota
Colombia
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drain for all the water that leaks out of the shower the reason it leaks....poor design tough to take a picture of the shower hear and knobs as there are on separate sides of the showe View at breakfast
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