The Lancaster House was a G-d send during our recent family trip to Bogota. We have special dietary needs and the hotel made arrangements to accommodate each one of them. We are a large family and the suite was rearranged to make our stay as comfortable as possible. Whatever we needed was quickly delivered and most importantly always with a...
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Dear Deborah, we are always eager to hear from our guests. Thank you so much for the great review. We are focused on providing a personalized service to our guests, and are pleased to know we were able to meet all your needs. We are certainly pleased you chose us. We hope to have the pleasure of welcoming you back...
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I stayed at the Lancaster for 2 nights the end January and I thought it was a nice, clean, well-maintained hotel with a good breakfast buffet for the price ($90 per night).
The hotel is in Northern Bogota, which is about 20 minutes by cab from the historical district but only 5 minutes from a couple of restaurant plazas that...
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Thank you for taking the time to write, we are eager to hear from our guests. I am sorry the front desk person did not give you the service you needed, we will work harder on making sure guest requests are met quicker. I would like to point out that we do offer 24 hour room service with full menu...
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Fastio and Lorena both speak fluent English. The Hotel is clean and all the staff are incredibly helpful. I arrived in Bogata quite sick. Lorena called a Dr. to my room, translated my english to the Dr. - Dr. diagnosed me and perscriped med's which Lorena went out and purchased for me!! She wrote Dr.'s instructions out for me in...
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Dear Mr. Scalan, Thank you for taking the time to write, we are always eager to hear from our guests. We are very pleased to read your review. We are pleased to hear Lorena, Fausto and all our staff helped you with your mediacal needs and made you feel at home while you stayed with us. We strive on providng...
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The Lancaster House represents excellent value.
Negatives
1) The only nit-picking criticism I can mention is that some of the furniture is dated. That said, an argument exists that this contributes to the character of the hotel.
Positives
1) The staff are exceptionally friendly and exceedingly helpful. As but one example, when I asked where I could find a small...
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Thank you for taking the time to write, we are always eager to hear from our guests. We are very pleased to read the great review. We are certainly pleased you chose us, and hope to welcome you back very soon.
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I spent a few good days in Bogota recently. My stay at Lancaster House was part of the nice memories I take back with me. Nice people, very nice rooms, great food. I was quite surprised with the spaces and the decor. A unique property!
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Thank you for your comments, we are always eager to hear from our guests. We are pleased to hear that your stay with us was a pleasant one. We are proud to have the most spacious suites in Bogota, a team that focuses on providing first class service to our guests and a chef who brings the best of international...
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We spent two nights at the Lancaster House and found it to be very nice. It is an older property, but the suites are very spacious and comfortable. We had a kitchenette and living area in addition to a separate bedroom. We felt the space could have been better utilized by increasing the size of the bathroom and decreasing the...
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Thank you for taking the time to write, we are eager to hear from our guests. We are glad to hear you had a nice stay with us and that our staff was helpful. We hope to have you as our guest the next time you come to Bogota.
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Did not check out any of the amentities, I was just looking for a reasonably priced hotel for an overnight. This hotel exceeded all my expectations. It might be a wee bit far from the business centre of town, but, like I say, I was "in transit". Very nice rooms. Free internet.
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Dear Bruce, thank you for writing, we are always eager to her from our guests. We are glad our hotel exceeded your expectations. He hope to have you as our guest the next time you come to Bogota either in-transit or for a longer stay.
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Spent few days in Bogpta with a business partner and the people at the Lancaster House made it memorable. Kind, helpful and always smiling. Plus, the rooms were superb: large, comfy, well decorate. Quaint little gym with a nice roof decor, and cozy bar with a nice fireplace and also a very cool roof. I am quite please to have...
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Dear Mr. Tempelton, Thank you for taking the time to write, we are always eager to hear from our guests. We strive on providing a pesonalized service to our guests, so we are pleased to know you enjoyed your stay with us, found our staff friendly and helpful, our rooms superb, and enjoyed our gym as well as our cozy...
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The hotel was conveniently located and the staff was A+. My wife and I both greatly enjoyed our stay.
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Dear Josh,
Thank you for taking the time to write, we are always eager to hear from our guests. We are plased to know thata you enjoyed your stay with us. We hope to have you as our guest again the next time you come to Bogota.
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This hotel is one of the best we have ever been in. The most friendly staff will help you with every need that you may have. The rooms are very clean and well taking care off.
For the quality of the rooms and the service you can't get better price.
We would recommend this place to all
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Dear Tom,
Thank you for taking the time to write, we are always eager to hear from our guests. It is gratifying for us to know that while you stayed with us you felt at home. This is a great compliment asour aim is to make each of our guest feel at home. A personalised service provided by a friendlu...
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