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JW Marriott Hotel Cairo Reviews, Cairo

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All 126 Cairo hotels

JW Marriott Hotel Cairo

5.0 of 5
Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
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JW Marriott Hotel Cairo
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Ranked #8 of 126 hotels in Cairo
4.5 of 5 stars 359 Reviews
Most recent review
“Very pleasant”
4 of 5 stars Reviewed 14 June 2013
Peter L Ibra, Oman
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359 reviews from our community

Traveller rating
    187
    116
    33
    13
    10
See reviews for
Families
63
 
Couples
70
 
Solo
32
 
Business
148
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ibra, Oman
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
“Very pleasant”
4 of 5 stars Reviewed 14 June 2013 NEW

Close to the airport,in Mirage City, so away from the traffic chaos of downtown Cairo (although traffic still pretty bad near the hotel). Wonderful setting with beautiful gardens (actually a golf course) - you wouldn't know you were in Cairo. Excellent food, especially breakfast buffet, although there were plenty of people puffing away on cigarettes while eating so if you're... More

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
16 June 2013

Dear Valued Guest, Thank you for your endorsing comments about our hotel! I am glad to know that you enjoyed your stay in our hotel and look forward to welcoming you on your next visit. If I can be of any particular help, please do not hesitate to contact me directly . Regards, Ali Ahmed Director of Rooms Operations More

Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Good location - Great staff”
4 of 5 stars Reviewed 3 June 2013

Excellent location for business. Very close to Cairo airport. Very efficient staff always trying to assist to the best of their abilities. Nice view on the golf course. City view rooms not recommended.

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
9 June 2013

Dear valued guest, I really appreciate that you took the time to write your comments on Trip advisor. I am also glad that you enjoyed your stay at our hotel and that you appreciated its location. I will pass on your positive comments to the team. Sincere regards, Ali Ahmed Director of Rooms Operations More

Cairo
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Nice leisure facilities for kids”
4 of 5 stars Reviewed 1 June 2013

Hearing good reputation about the swimming pool, I spent a weekend at JW Marriott with my three year old daughter. I used the hotel before for a conference and the service was good and all the staff were well-trained thanks to international reputation Marriott gains. Looking at the hotel room and standard, I find it a bit pricy for the... More

Was this review helpful? Yes
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
5 June 2013

Dear valued guest, Thank you for your complimenting review on this forum! I am glad to know that you enjoyed your stay in our hotel and look forward to welcoming you back on your next visit. please do not hesitate to contact me directly if I can be of any further assistance. Sincere regards, Ali Ahmed Director of Rooms Operations More

Trondheim
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good service, nice surroundings”
5 of 5 stars Reviewed 29 May 2013

Very nice hotel close to the airport. As usual for Marriott, they have a pick-up service at the airport. The guy who picked us up helped us with all formalities and made the arrival smooth and easy. The hotel is close to the airport and far away from the riots in the city centre so you feel safe all the... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
9 June 2013

Dear valued guest, Thank you for sharing your experience from your recent stay with us at the JW Marriott hotel Cairo on Trip advisor. I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review... More

Abu Dhabi, United Arab Emirates
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Close to airport, great service, family-friendly”
5 of 5 stars Reviewed 27 May 2013

My wife and I traveled to Cairo with our friends and their two boys, ages 4 and 7. I arranged the trip and wanted a mix of the tourist destinations and a relaxing getaway (and our friends expressed general concerns about safety). The Cairo Marriott was perfect. We arrived in the afternoon and were met by a Marriott rep who... More

Was this review helpful? Yes 1
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
29 May 2013

Dear valued guest, Thank you for your positive and detailed feedback. We are happy to hear that you were given exceptional pampered service. It serves as a great motivation to our team to hear such comments as yours. It is specially very rewarding when our guests mention individual members of the team who go out of their way to provide... More

Idaho Falls, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great property, great customer service”
5 of 5 stars Reviewed 25 May 2013

Wonderful rooms, amazing customer service. A little outside the city center but close to the airport. Love the airport shuttle. Love the executive lounge. We've stayed here twice and will likely stay here in the future.

Was this review helpful? Yes 1
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
28 May 2013

Dear valued guest, I really appreciate that you took the time to write your comments on Tripadvisor. I am also glad that you enjoyed your stay at our hotel and that you appreciated its location. Thank you for choosing JW Marriott Hotel Cairo and I look forward to welcoming you again soon! Sincere regards, Ali Ahmed Director of Rooms Operations More

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“top notch”
5 of 5 stars Reviewed 21 May 2013

stayed here while on business, what a grand place it is, staff very friendly and choice of restaurants is amazing with great service, cannot fault this place , try the golf club for a meal it is nice and quiet for a chill out, the bar at night is full of expats who work in egypt so you will get... More

Was this review helpful? Yes 1
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
23 May 2013

Dear valued guest, Wow, Thank you for posting your wonderful review on Trip advisor. I am really pleased to have just read your review and delighted you chose to stay with us. We hope to see you returning to our wonderful hotel again soon, please feel free to contact me at any stage should I be able to assist you... More

York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Versatile and grand.”
4 of 5 stars Reviewed 20 May 2013

The hotel is located quite close to the aiport, (25 minutes in reasonable traffic), and I use it mainly for travel in and out of Egypt. Worthy of note is the style of the hotel, grand and elaborate in and around the 'common' areas. The Golf Club is good, but does not fully match the standard of the rest of... More

Was this review helpful? Yes 1
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
22 May 2013

Dear valued guest, Thank you for your kind review of the JW Marriott Hotel Cairo. I am very pleased to read your positive comments. I am glad you had an enjoyable stay with us and I am looking forward to welcoming you back to the JW Marriott Hotel Cairo in the near future. Sincere regards, Ali Ahmed Director of Rooms... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Not as expected”
3 of 5 stars Reviewed 19 May 2013

This hotel is meant for people going to stay almost all day in the hotel. The location is far from the city, and the nearest place is at least 20 minutes away. Its very old, furniture, carpets, etc... As a platinum member with Marriott, I personally expected more.

Was this review helpful? Yes 2
See 8 more reviews by GAbouS for Cairo
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
21 May 2013

Dear valued guest, Thank you for your feedback. Please allow me to share that our hotel lies only 10 minutes away from the Cairo International airport and almost 15 minutes away from Heliopolis district, We have as well scheduled complimentary shuttle services from and to the airport as well as daily shuttle service to City Stars mall in Heliopolis area.... More

Paris
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Oriental luxury in Cairo”
4 of 5 stars Reviewed 15 May 2013

So large you can be lost in this luxurious hotel ! Various restaurants, try and test "wagyu" striploin beef at the Steak House. Of course clean and good service. Interesting place to stay, not so expensive compared to its quality.

Was this review helpful? Yes 1
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
19 May 2013

Dear valued guest, Thank you for your kind words. Our team is delighted to know that you had a pleasant stay with us and most importantly enjoyed our service. I would look forward to the opportunity of welcoming you back to our hotel on every future occasion. Sincere regards, Ali Ahmed Director of Rooms Operations More

 
 
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4.5 of 5 stars 359 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Golf course” (12)
  • “Free shuttle” (7)
  • “Very nice” (7)
  • “Very good” (6)
  • “Italian restaurant” (6)
  • “Great Place” (3)
  • “Pool area” (3)
  • “Really nice” (3)

What travellers search

  • kair marriot hotel

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Cairo
#7 Business Hotels in Cairo
#8 Family Hotels in Cairo
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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JW Marriott Hotel Cairo
Ring Road- Mirage City Heliopolis
Cairo 11757
Egypt
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