Sofitel Legend Old Cataract Aswan

LucM1974

Berlin, Germany

Contributor

15 reviews

15 hotel reviews

Reviews in 15 cities

4 helpful votes

“Enchanting Place on the Nile”

Reviewed 19 May 2013 NEW

This is a truly magical place, overlooking the Nile and Elephantine Island. Make sure you get one of the suites in the historical main building - you will be blown away by the character and charm. Everything is beautiful and serene - yet it is a great starting point to explore Aswan or other highlights in Southern Egypt, including Abu... More

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Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan We would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Exceeding guest expectations is our highest priorities and it is always gratifying to receive such praise. Your positive feedback has been shared with... More

jetlagged79

Texas

Senior Reviewer

7 reviews

Reviews in 5 cities

1 helpful vote

“Beautiful hotel with stunning views”

Reviewed 13 May 2013

We decided to splurge and stay at the Old Cataract for a night, and I am very glad we did. Our room was in the new wing, which had lovely views of the hotel, the Nile, and surrounding areas. Wi-fi in the room was excellent. The staff we interacted with were polite and accommodating. Were we to return to Aswan,... More

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Dear Madam, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan We are delighted to learn you enjoyed your stay with us and really appreciate you took the time to provide us with your positive comments on the hotel and the service provided. Rest assured your feedback has been forwarded to the team which will... More

LovinEveryMinute

Dubai

Senior Contributor

29 reviews

21 hotel reviews

Reviews in 17 cities

20 helpful votes

“Very Disappointing Service”

Reviewed 12 May 2013

I'd like to start by saying I didn't actually stay at the hotel (it was on our list of possibilities but due to there being young kids in our group we went with the Moevenpick) but we had wanted to visit, so we took a Felucca to the dock for tea on the terrace. The greeting we received was less... More

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See 3 more reviews by LovinEveryMinute for Aswan

Dear Madam, Thank you for visiting Sofitel Legend Old Cataract during your stay in Aswan and for taking the time to write a review. We are really sorry to learn your visit was not up to your expectations particularly regarding the service and would like to apologise for any inconvenience caused. Rest assured your comments have been brought to the... More

jxx9595

Washington, DC

Top Contributor

194 reviews

24 hotel reviews

Reviews in 70 cities

47 helpful votes

“Bad room design”

Reviewed 9 May 2013

How could anyone not give five stars to a hotel with fantastic appointments, wonderful service, multiple restaurants, old-world charm, and great views? The room put the Internet desk at the foot of the bed with a large chair. When someone sits at the desk, it cuts the room in two. You can't pass from side to side without laboriously moving... More

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Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan and for taking the time to letting us know about your feedback. We would like to sincerely thank you for sharing with us your comments and have well noted your constructive criticism. We hope to have the opportunity to welcome you back in the... More

GlennBelverio

New York City, New York

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Beautiful luxury hotel in a dreamlike location.”

Reviewed 25 April 2013

I've stayed at many 5-star hotels but this was probably the best stay yet. I stayed in a suite in the new wing and it was supremely comfortable and decorated with a beautiful color palette. The staff was extremely attentive, friendly, and accommodating. I tried all 3 restaurants and the fish dish I had in the lobby restaurant was divine.... More

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Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan, We are very pleased to learn you enjoyed your stay with us and would like to thank you for providing us with your feedback. I have indeed shared your positive comments with the team which will encourage them in their pursuit for excellence. We... More

leunamme

London, United Kingdom

Contributor

19 reviews

6 hotel reviews

Reviews in 15 cities

8 helpful votes

“Almost a perfect stay”

Reviewed 25 April 2013

The hotel and site iare marvelous: the foyer and reception area is very welcoming and the reception staff are all very nice. Our room was in the "new" building: amazing and we were upgraded to a bigger room. I would have organised the room differently (with the "living room" by the window instead of the bathroom) but otherwise it's perfect.... More

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Dear Madam/ Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan. We are pleased to learn you enjoyed the hotel decoration, view and service and would like to thank you for your valuable comments and positive feedback. Our Executive Chef has been notified concerning your comment on the breakfast in order to work on... More

R0llingSt0ne2011

London, United Kingdom

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 5 cities

5 helpful votes

“Amazing location/building/decor/food let down by terrible service”

Reviewed 21 April 2013

I stayed at the Old Cataract for three nights in mid-April. I chose the Old Cataract as a (dear) treat for myself and my elderly parents, who were in town for work. Let's start with what is fantastic about the hotel: a splendid location with jaw dropping views of the Nile, perfectly landscape gardens and grounds, excellent facilities (great pool... More

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Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan and for sharing with us your valuable comments. We appreciate you took the time to inform us on what you experienced in the hotel and rest assured that your comments concerning the service have been brought to the attention of the department heads concerned.... More

GeorgeDaymond

UK

Top Contributor

68 reviews

26 hotel reviews

Reviews in 34 cities

46 helpful votes

“There are many 5 star hotels but not many views like this”

Reviewed 17 April 2013

Perhaps I am easily impressed but I was. The foyer of this hotel is very grand and they may have changed the furniture but it's still pretty impressive. Your man will sign you in and once they have an imprint of your card it's off to the Nile wing (probably) to see your room. Everything you want - aircon is... More

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Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan. We would like to sincerely thank you for sharing your valuable feedback. We have well noted your constructive criticism. Rest assured that I have shared your comments with the respective department heads who are advised to take action accordingly. We would like to thank... More

40KarenW

Cairo

2 reviews

Reviews in 2 cities

1 helpful vote

“Highly disappointed”

Reviewed 9 April 2013

It was my first stay AFTER the renovation, and what I found was far below what I experienced in my previous stays at the Hotel, far below my expectation of a "great renovation". No charm anymore, 90% of the antiquities have vanished, the breakfast and high tea food was poor, eating with stainless steel cutlery (where is the old silver... More

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Dear Madam, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan and for sharing your valuable feedback. We are sorry that the renovation was not up to your expectations and have well noted your comments. Rest assured that I have informed the concerned departments regarding the cleanliness, Food & Beverage, service and maintenance issues you... More

Auribeau

Paris, France

Top Contributor

53 reviews

34 hotel reviews

Reviews in 30 cities

35 helpful votes

“One of the most beautiful hotels in Egypt, but…”

Reviewed 30 March 2013

I stayed in this hotel 3 nights with my wife in January 2013. The weather at this time was perfect. Old cataract is certainly one of the most gorgeous hotels in Egypt. Located in Aswan in front of the first cataracts of the Nile River, the landscape is absolutely superb. As so many well know personalities resided in this hotel... More

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See 2 more reviews by Auribeau for Aswan

Dear Sir, Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan and for sharing your valuable feedback. We are pleased to know you enjoyed the hotel location, facilities and food but are sorry to hear that you were disappointed with the level of service and English language. We would like to apologize for any inconvenience... More

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Sofitel Legend Old Cataract Aswan Hotel Reviews, Aswan

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