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Steigenberger Nile Palace Luxor

5.0 of 5
Khaled Ben El Walid Street, Luxor 85111, Egypt
Hotel amenities
Steigenberger Nile Palace Luxor
Ranked #5 of 55 hotels in Luxor
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1,290 reviews from our community

Traveller rating
    798
    330
    95
    40
    27
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Families
209
 
Couples
657
 
Solo
63
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver WA
2 reviews
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed 2 nights to see the sights around Luxor. The hotel was clean and comfortable. It's age is beginning to show in a few places, but nothing critical. The breakfast buffet offers a large variety of tasty choices. We had lunches in the Italian and Lebanese restaurants where the service was good, the portions were generous and we were... More

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Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

Thank you for your review.It is always a pleasure for us to receive positive feed back from all over the world.Thank you for your appreciation of our Lebanese and Italian restaurants. Also many thanks for recommending our hotel to others,we hope to see you again in the future... Kind regards Alison Guest Relation Manager More

Bromley, United Kingdom
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

My wife and I stayed at the Steigenburger Nile Palace Luxor for a week, this was a most enjoyable experience from booking in to booking out. We stayed in room 504 from the 8-15 May, our room was overlooking the central atrium area. The room was scrupulously clean and had all you needed to make your stay comfortable. The bathroom... More

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Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

A big thank you for your outstanding comments regarding our hotel.It appears that you found all aspects of the hotel to be of high standards.We certainly hope that you will return and have another memorable holiday in the sun where you can experience the best sunsets in the world! Nile Palace awaits you!! Kindest regards Alison Guest Relation Manager More

Midlands
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I must agree with every word in the review by "Itsmorning"....an odd hotel experience. The breakfast was superb on every one of our 7 days stay, as was the service at breakfast..but, when I asked for a glass of water with breakfast I was told we'd have to pay extra for a bottle! Why?? This just summed up this hotel.... More

Was this review helpful? Yes 1
See 12 more reviews by SP64SP for Luxor
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

Thank you for your constructive and extensive review. We apologize if you were offended in any way regarding the issues that you raised.We have given these areas our immediate attention and will improve as and where at all possible. As you mention,despite the negative issues that you mention it is evident that you may return to us in the future.If... More

New York, NY
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 16 May 2013

This hotel was excellent from the moment I stepped in to the moment I checked out. The staff is wonderful and accommodating. You will not pass by any who will not greet you warmly. The hotel itself is lovely. Nicely decorated with Egyptian art - in the lower level where there is a restaurant and pool area, there are museum... More

Was this review helpful? Yes 1
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

Thank you for highly recommending our lovely hotel. We are delighted that you enjoyed your Nile view room.It is also important for us to receive positive feedback regarding the housekeeping team which provide excellent services for our guests... By reading your review it seems that you most certainly will return, as always we look forward to meeting you again and... More

Lusaka, Zambia
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 16 May 2013

A 5 star hotel should not be charging its guests £5 (five British pounds) PER DAY for the hotel to make available a kettle, along with 3 tea bags, 3 Nescafe sachets and a small pot of milk. Or £25 per week. If this is the level of service offered then they should just give up. But to be fair... More

Was this review helpful? Yes 2
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

Thank you for your review and for praising our staff including the efficiency of reception and for your kind comments about the breakfast quality.. However we have taken your comments regarding the beverage issues seriously and are looking at providing these facilities complimentary in the future for our guests. We apologize if this caused you any inconvenience or upset in... More

stockton
1 review
5 of 5 stars Reviewed 16 May 2013

We stayed at the Nile palace after a weeks Nile cruise. The hotel is of an excellent standard, all areas are very clean, spacious and cool. The pool is situated so it overlooks the Nile and there are boats to take guests for trips along the river. All satff were very helpful and friendly especially the waiters it the Neubian... More

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Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

it was lovely to hear that you had a perfect ending to your Nile cruise with us here at Steigenberger Nile Palace..It seems that you found all you required within the hotel and enjoyed your stay.Thank you for mentioning our waiting staff in the main Nubian restaurant,they will be so proud to receive your comments.We hope that you will return... More

Croydon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013

Right, let's get rid ot two myths straight away. 1. Luxor is not safe. Nonsense. The place is as safe as any other city but TV impressions of Egypt and their current politics paint entirely the wrong image. Hotel occupancy is at 17% which is such a pity for a place with massive heritage, culture and excellence. So many depend... More

Was this review helpful? Yes 1
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

We cannot thank you enough for mentioning the safety speculation concerning Luxor,it is so important to us that guests like you understand the culture and hardship that a recovering Luxor is suffering ,post revolution. It is one of the most fantastic historical places in the world and many tourists are so pleased that they visited us.We are delighted that you... More

Shanghai, China
1 review
4 of 5 stars Reviewed 11 May 2013

Actually we stayed in this hotel in May 2012 for the trip to Egypt by C-trip travel agency. The hotel is near the Nile river so it has a very nice view from our room. The room is clean though the equipments seem old. I don't know whether the water in Luxor has some problem. The water from the faucet... More

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Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
21 May 2013

Thank you for taking time to place a review along with photographs.We are always pleased to receive feedback from our last year guests.This proves to us that you had an unforgetable stay!However,it appears that you found the water strange tasting...This maybe due to the high chlorine content here in luxor. Most tourists often purchase the bottled variety for dental hygeine... More

Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

A five star Hotel with friendly, helpful and efficient staff, from Reception, Room Service, Restaurants, Pool and Management. The beautifully designed hotel gives an air of spaciousness and luxury with first class options for eating. Our Suite 319 was opulent, spacious and airy with everything we needed, and a magnificent balcony over the Nile with views across to Hatshepsut Temple... More

Was this review helpful? Yes 1
See 3 more reviews by 2beeches for Luxor
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
11 May 2013

Thank youi for your positive review. It is always a pleasure to receive excellent comments about our "charming" staff.I am sure that your kind words are very much appreciated.... It was a honor to host you in our hotel and we are sure that you will return to give more Arabic lessons!! We hope that you will enjoy your future... More

Norwich
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

Sadly, we only stayed at this hotel for one night. It is a charming older-styled hotel with lots of character and charm. I loved it. Our room was a delight, looking down to the central atrium and with its own little balcony. The bathroom was fine and with none of the problems that other reviewers have written at length about.... More

Was this review helpful? Yes 2
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review
9 May 2013

We are very glad that you thought our hotel was charming and so sad that you could not stay longer with us.... It was wonderful to hear that you loved it and we hope that you will return to experience another delightful stay with us.... Thank you so much for your review,we look forward to hosting you again in the... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool area(43)
  • Very good(41)
  • Thai restaurant(34)
  • West bank(23)
  • View rooms(22)
  • Thomas Cook(14)
  • Breakfast buffet(14)
  • Very friendly(11)
  • Hot air balloon(10)
  • Best hotel(10)

Additional Information about Steigenberger Nile Palace Luxor

Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Luxor
#5 Family Hotels in Luxor
#8 Romantic Hotels in Luxor
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Steigenberger Nile palace is delighted to serve you with the highest quality service provided by the most professional and well trained Staff. Steigenberger Nile palace is branded in July 2007, Steigenberger Nile palace has a superb 304 Nile and patio view rooms, more over than 5 outlets are located to serve you during your accommodation. Enjoy the luxury in the heart of city of temples. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Luxor Hotel
Steigenberger Nile Palace Hotel Luxor
Nile Palace
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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Steigenberger Nile Palace Luxor
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