The hotel is ideally located near to the financial and business sectors. The service is good, inviting and generally prompt. Prices for food is a little high - more akin to 4* UK (£30-40 a head for dinner) than Kenyan restaurant (£10 a head). Rooms are clean and presentable. The pool is more of a feature to look at than... More

I stayed at the Crown Plaza in mid February for one night during the week for business. Being centrally located in Nairobi's financial district (as opposed to town centre where the Interconti and some other hotels are) the Crown to me is the best hotel for business travellers whom location is important. Crown has all business facilities that one could... More

Stay at crowne plaza for 4 days,though there an event at the ballroom the music from the function hall was loud but very entertaining may be the hotel should be having this at the reception often.The hotel is clean and rooms are big enough,The food at ground floor restaurant was great from any elaborate Breakfast to lunch Buffet.Waiters are very... More

As always it was a wonderful stay under the guidance of GM Lorenzo with the staff being ever helpful tending to your every need.The room was spacious,clean and very comfortable, quality of sleep was good, food in the restaurant was very tasty and all in all a very good stay. I look forward to visiting this super hotel once again... More

Hotel is nothing special. Inside this place could be in Osaka, Philadelphia, Lyon, Manchester or any other of the world's secondary cities. Zero Africa feeling. Service slow (was in group of 7 and check-in took 25 minutes, we waited at bar for this to be completed.). Rooms - average, restaurants - average, food - average (and mostly Italian or other... More

We stayed here for 1 night before leaving for the Masai Mara. Everything was good except for the price. I felt like it was expensive for what we received. Our total bill was about $450 USD for 1 night stay, 2 breakfast buffets, airport pick up for 2, and room service (fish and chips and chicken strips appetizer) which we... More

Going through the reviews looking for a hotel in Nairobi, there seemed to be issues with so many of the hotels. In these cases, we usually settle on a chain hoping for some consistent quality and also for secuity rasons - that is why we opted for the Crowne Plaza. We were "satisfied" though not impressed. We ate in the... More

I spent three nights here in February 2013. For business, the location is perfect (if your business is located in Upper Hill) to avoid the ridiculous Nairobi traffic. Rooms are comfortable, and tv channel selection is pretty good. The bathroom is acceptable, although they could have focused a bit on finishing it off better (water leaked through gaps in the... More

Fast internet! Very very professional and friendly staff,they really enjoy their job ..from the bellhop to the reception staff,the gym staff,security staff,housekeepingthey are all great! Loved the room especially the option of having to pick from a variety of pillows.I could go on and on about Crowne Plaza,always a lovely place to be. I did notice that they have received... More