Very nice and spacious hotel. Friendly and helpfully staff and management, lot's of possibility's to relax and sport. No effort is spared to make your stay comfortable. Room's are spacious and clean. No airconditionning, but due to the site and the altitude of Nairobi, no problem at all.
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We had a great time at this hotel. The staff were mostly excellent and very polite and helpful. They were very professional. Unfortunately a few appeared to be following some managers rules without due regard to making the clients feel welcome. We were at the terraces and after having snacks my wife and I decided to walk on the beautiful...
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We stayed that this hotel as it was the location for a family wedding. It is a beautiful setting quite a ways outside the downtown city (45min from the JK airport). It is truly a grand hotel - though the structure itself seems to be showing its age, the numerous staff are always working to keep it spotless. The grounds...
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There are lots of things to love about this place. We went New Years Eve for a family wedding. The Kenyan Government did the unspeakable on the fireworks by banning them due to "security concerns". The hotel itself is a lovely setting but there were small things they need to improve on.
1. The receptionist was nice and friendly, but...
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The hotel is in a lovely setting and has friendly staff. However, give it a miss if you want to work on the internet (it took two days before I was connected); and management believes that it's fine for the hotel to host raucous corporate parties that keep guests awake more than half the night as long as they slip...
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This is what you can living well. This hotel is in its own class so far.
The facilty is amazing and espcially now with the bypass at the door step?
Great Job Hon. Michuki and your family.
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Me and my wife have been for one night in this hotel in Nairobi last August during a one night stop in Kenya. The hotel is very nice but appear to be a bit dated. Probably from the time it has been built, no major changes has been done and to me it look a bit "old fashion". I have...
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Thank you for taking time to give us your feed back on this platform,
The Windsor Golf Hotel was opened in 1992 and the architecture adopted was the Victorian Style thus the look. We are grateful that you appreciate our services and food, our Chef is always working to prepare and present all variety of foods for our guests selection....
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I attended a conference at the hotel 13-15 Sept 2011. The hotel is located in a lovely setting. The hotel facilities are well maintained.
The bathrooms are spotlessly clean. The rooms are spacious and clean. Bedding is very heavy and not modern. The curtains are thick and not easy to close or open. The curtains also feel sticky. It was...
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Thank you for your time to make your feedback known to us.
We are working to make our accommodation facilities more comfortable for all our guests.
We are also upgrading our conference facilities to meet our clients conferencing needs.
As for our service delivery we're working to ensure improved and effective service for all our guests.
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I've stayed at the Windsor twice, most recently for 2 weeks as part of a large group. My rating is due to the appalling treatment I suffered on checking out of the hotel. I complained that the hotel's dry cleaning service had melted my suit jacket several days before I was due to leave the hotel. The material was burned...
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We regret the occurrence of this unfortunate incident due to a misunderstanding and hope this will not occur again.
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We were here for a wedding of a relative. The grounds are superbly kept and the hotel is spotlessly clean. Despite having 2 weddings in the hotel there wasn't noise to keep any sleepy ones awake. Extra dark curtains ensure this as well. They need to work on the mix ups at the front desk with bills. Its not funny...
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