The people working at the Peninsula are amazingly helpful. They were willing and able to get us local SIM cards for our phones-now that is service. The lobby and entrance are stunning. The rooms feel like they peaked in the 80's. They just feel a bit dated. Our bathtub didn't drain well. I had to call twice before it was... More

I spent 4 nights at the Peninsula for a "staycation." Service was exceptional; it took under 2 minutes for me to check out, and staff were friendly, polite, and spoke good English. Lobby is very sleek and studded with designer stores; it feels a bit like you're in a movie. The beds are very comfortable, the turndown service was a... More

Very well located, this Peninsula really goes overboard with excellent service. Rooms are what you would expect in a Peninsula: first class. There is a very good cantonese-style chinese restaurant on -2 level. But the service....and all staff at the concierge and check-in desk speak in fluent English which is not the case with many hotels in this part of... More

We were greeted by friendly doorman (and we have just traveled all day, we probably didn't look like people who should be staying at the nicest hotel in China), we didn't even have to push the revolving door (they have a uniformed attendant whose sole job is to revolve the door for you.) There's two Rolls waiting in the front... More

The staff did a great job of picking us up at Airport in Private Car (was either a 7 Series or an A8). Upon arrival we were greeted at the entrance and taken directlyup to the Club Level without stopping at Reception. This was all very well done. There are awkward views from the hotel since Beijing is rather sketchy... More

My husband and I stayed here in November 2012. My husband had never been to Beijing before, so we were very busy sightseeing. This hotel was such a nice way to relax at the end of the day. The breakfast, although it was extremely expensive, was excellent. We used the spa here a few times -- beautiful spa with great... More

We stayed twice in this hotel, end of April and beginning of May. The first stay was a lot better than the second. Arriving early in the morning, we could already check-in to our room. On the other hand, arriving at 1 pm, our room was not ready, neither the one of our friends. Staff was very unfriendly and did... More

Great location, attentive staff, wonderfully appointed rooms, amazingly clean ,breakfast buffet is one of the best and especially the custom made omelettes. The shops of course are world class. the use of BMW 7 class available,but hotel is in walking distance to great shopping area.Oh yes the beds are the most comfortable we have ever slept on.

Great value for your buck. Short stay, and spent alot of time sleeping, but a few points: Location was very central, close to a couple different restaurants, as well as plenty of good shopping within a few blocks. Also shopping within the hotel, but very expensive. Service was excellent. From front desk to restaurants to cleaning staff, everyone was very... More