Fantastic hotel, after the initial argument about room rate (which was not necessarily the hotels fault) everything was great. Stayed in a room with Executive floor access which was well worth the extra cost as every evening free drinks and snacks were served (including botels of Moet). Hotel staff were very freindly and accomodating but the language barrier remained an... More

Living in Beijing, we decided to spend a night at the Shangri-La for a romantic getaway. When we entered the hotel, we entered another world. We were approached with warm greetings and genuine smiles. Check-in went very smooth. Our new wing room was spacious and clean. We loved the living room area with the Chinese tea set. What a great... More

Check-in in room, if needed somethinng, I was asked before I could do it! More

I frequent ShangrLa Hotels and always found to be consistantly excellent. The hotel has two towers, and in the past I stayed in the first tower. Rooms and Suites are large, however the new wings rooms especially on the Horizon Floor are warm and very comfortable and very Asia. Staffing is excellent and in a city like Beijing with its... More

It was very pleasant hotel very organized,very helpful crew and very friendly. Home away from home. More

After arriving from a tedious and long flight, of course we were all worn out. The Shangri-La were very welcoming and showed us to our rooms which were spacious and had all the right amenities for our stay. We had lunch in 'Cafe Cha', a bustling, quintessential buffet style restaurant which although there was quite a large language barrier, we... More

Upon arrival you receive a very warm welcome from the staff, who are extremely friendly and helpful. The lobby is impressively decorated. We were escorted to our room which was the main disappointment. The room and bathroom were old and not well maintained. The lampshades and curtains were stained, the towels were old and had holes in them. The bed... More

Very clean hotel, on of the best breakfasts ever. Some stuff a bit too kind :-) for Europeans. Location for a person, prepared to do a short walk and experience the metro or bus is perfect. Entrance to a hotel is a bit hidden. More

Though a bit out of the way in western Beijing I found the Shangri-La a superb hotel in every way. The staff was top rate and accomodating. Upgrading to the Valley Wing and it's club benefits are well worth it. A big surprise was the large and very beautiful garden. I would definitely return. The major sights are fairly close... More