Shangri-la in Beijing was my second stay at Shangri-la property and I was very much looking forward to it. Unfortunately my expectations were too great. The hotel is older than Shangri-la in Dubai and we got rooms in the not yet renovated towers so the wear and tear was noticeable. I didn't mind as the bed was super comfortable and... More

Since I missed my flight to Germany I had to spend one night in Beijing before I could finally contiue my trip the next day. I asked the taxi driver to bring me to the Shangri-La since this is my favourite accomodation all over the world. I had made nice experiences in Shanghai, Ningbo, Hongkong and Malaysia so far. When... More

Great hotel, ideally located in this huge city offers comfortable accomodation, is clean, has a great breakfast buffet, gym and spa. I highly recommend staying here if you're planning on staying in Beijing. The staff spoke English and were very friendly. If having dinner at the restaurant, it was a bit overpriced but the quality was good.

I am greatly appreciative of the warmth and kindness that provided to me by the staff at your hotel. I would particularlly like to thank and recognize Vivian Zhou for her dedication in making sure my stay was perfect. I only wish more hotels I stay in had people like Vivian woirking for them. It would make my stays more... More

This is a friendly hotel. I travelled with my family and we were pleased with the service and facilities at this hotel. We enjoyed the breakfasts and had a nice buffet tea at the restaurant. Nice touches included changing the carpet in the lifts to reflect the days of the week.

I really loved this hotel. Although some people may feel this location is not convenient- Beijing is so large I am unsure any other spot would have been more convenient. The room was spacious, very clean and comfortable. We liked all of the great space to put away or toiletries in the bathroom an the amenities in the room.Our only... More

brilliant hotel! clean with good amenities. staff warm and friendly. restaurant food excellent - good choice at breakfast and also at dinner. one of best hotels in Beijing. staff helpful and accomodating.

Great hotel, poor location. Expensive meals. Hard to get taxis in the morning. Very friendly staff. Buffet diner was very good, with lobster and other sea food. I checked in they day of my birthday and was very pleased with the complementary birthday cake they put in my room.

1. good service 2. can improve by providing more travel information about Beijing in hotel room such as map and travel guide. 3. welcome fruits can have more variety, not just apple as I stayed from 20 to 22 April 4. plant more trees and flowers in the garden 5. garden should be renovated so as to improve the overall... More