Very ambitious staff and service-minded like a five-star house! We paid the up-grade fee and was happy to get a suite with view! Breakfast was excelllent, not a huge choice but therefore a great selection of yummy things you want to eat in the mornings (exotic fruits, pancakes, dimsum, scrambled eggs, different pasteries/bread, etc). Excellent with free wi-fi and minibar... More

I left my jewelry case behind and the staff immediately emailed me and it was mailed to me within days as requested, nothing missing. Loved the spacious room and location. We were able to walk most places. The only concern was the taxi could not find it when we arrived at night. Very safe.

Modern rooms with nice big beds, big bathrooms, clean, good value. Good location 2 minute walk to the MTR. It feels like an apartment building rather than a hotel. No lobby to speak of. Breakfast buffet was mediocre. Rooms were quiet. Free wifi and minibar.

The rooms were very well layed out and utilized the space in a great way. The staff were friendly, responsive and helpful. The breakfast was nice and mixed western and eastern food options. The gym and pool were a delight for a small hotel. The feel of the hotel was a small boutique design hotel. Location was great.

If you like a modern boutique experience at a great value as an alternative to that big expensive chain hotel, this is for you. We arrived at 2:30 am after long flight delays in Bali and were very delighted to be upgraded to a suite. . .it is tastefully appointed and had ever imaginable comfort. A very nice buffet breakfast... More

Tiny lobby, hotel doesn't feel like a hotel - more like an apt building; service first rate; breakfast simple and solid; great location if you like Soho/Sheun Wan/Central area, great walks; room was small but comfortable - all you need.

Walking to Sheung Wan Station takes less than 5 minutes. Central station is around 10-15 minutes. Breakfast isn't the best, but easy access to famous restaurants or deli (九記牛腩，鏞記，泰昌餅舖，蘭芳園). Staffs at lobby are friendly, and efficient if you need help. It is a bit crowed if add additional bed in standard room. We change to suite the other day, and... More

After changing from our overseas booked hotel in Central Hong Kong which put us in a smoking room even though we booked non-smoking, the Mercer was a delightful surprse - clean, modern, spacious, good location. And with breakfast and mini bar included, was an excellent deal. Many congrats to the Mercer for friendly service, clean rooms and good pricing.

Hotels in Hongkong have small rooms. Also the rooms at the Mercer. But the space is used effectively and the rooms are stylish. Located in a calm area nevertheless very close to Soho, LKF and Central. Service is also great. There is nothing negative to say, I really enjoyed my stay.